Web Host Pro Posted August 3, 2017 Share Posted August 3, 2017 Not sure when it started but when I try to do a manual charge to a credit card on file WHMCS always says there is no card on file. But I can see and have even re-added it and still the same message. 0 Quote Link to comment Share on other sites More sharing options...
Web Host Pro Posted August 3, 2017 Author Share Posted August 3, 2017 Strange so I did it today for an account and it worked but went back to the other one and it still said the card was there. Wonder why some accounts say the card is not there when it is. Maybe the CVV code is not there? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 7, 2017 WHMCS Support Manager Share Posted August 7, 2017 Hi, From the client's profile, please click "Credit Card Information". Then enter the encryption hash. Do you see the client's credit card number as expected? If not, that indicates the full card number is not stored, hence why it cannot be charged. 0 Quote Link to comment Share on other sites More sharing options...
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