Default Currency Questions

[Fr3DBr]

If we modify the default currency of WHMCS and Click on the Update Exchange Rates button to update all other currencies to the new default and Update Product Prices to set the prices accordingly.

 

Will it update the "current products" for every customer, or only the products for future purchases in the website ?

[brian!]

If we modify the default currency of WHMCS and Click on the Update Exchange Rates button to update all other currencies to the new default and Update Product Prices to set the prices accordingly.

Will it update the "current products" for every customer, or only the products for future purchases in the website ?

only the future purchases of the products - it won't change existing renewal / recurring prices.

[yggdrasil]

What Brian said.

 

The reason is that you can bet customers would not be happy if they buy something for XX price and suddenly it costs them more (and you would not be happy if you are charging less). It will also be a nightmare for you regarding calculating profit or loss per product if the exchange rate keeps fluctuating.

 

I was never able to active this because it's far more complicated than how WHMCS handles it. If you read forums and others sites, people actually trash WHMCS based on how poorly it handles multi-currency, and while I don't think its that bad, it is not good either.

 

 

One of the biggest issues which several people have suggested as feature/fix (WHMCS does not claim it to be bug) and they never fixed is customers switching currency.

 

 

WHMCS instead of just changing the new invoices, purchases/orders and payments from that point, actually changes ALL invoices and transactions already made for that user !!!! Now your complete accounting does not match anymore; reports are messed up, profit for that customers, everything.

 

 

This is just plain wrong. So whatever you do, DO NOT change the currency on any existing user once they made a choice. The way would be to ask him to open a new WHMCS accounts, and them migrate his products over.