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Upgrade to 7.2 failed - cron directory

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In my case (7.1.2 to 7.2.1), the process failed because it didn't see my crons directory where it's supposed to be (may be a permissions thing; not sure). In any event, after erroring out from the upgrade process, it made me unable to reach my WHMCS install (https://services.wraysites.com/admin). I did download a DB update before attempting the update. Any suggestions regarding how to proceed? TIA.

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  • WHMCS Support Manager


I'm sorry to hear you encountered an error whilst auto updating. I'd be interested to know the precise error logged in your /install/log/installer.log to understand the error more fully.


In the meantime, you can download the 7.2.1 Full Release files from http://download.whmcs.com/ and performing a manual update to get your installation back online: http://docs.whmcs.com/Upgrading#For_a_Full_Release_Version

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