Martin101 Posted March 22, 2017 Share Posted March 22, 2017 Either I'm blind or there's no way to find out what just got suspended... 1. Get "WHMCS Cron Job Activity" email and says 1 suspended. 2. Click "View Full Summary" in email. 3. Loaded my WHMCS admin on the "Automation Status" page, nothing there shows what has been just suspended. 4. Look around within WHMCS going in circles, nothing elsewhere to find what was just suspended. Previously, like a year back with the old styled emails if mentioned what got suspended. Nowadays it does not. If the "Automation Status" page was more useful it would help a lot! Just showing a chart of how many were suspended in the last 24hrs is pretty useless imo. I'd rather know what services were suspended, not how many. Even if there was a link to a suspensions list that would be more useful. - - - Updated - - - So I just worked out... Automation Status page > Click "Shared Hosting" under Products/Services > Search/Filter > Status and select "Suspended" The process should be simpler, less clicks. Maybe more info on each "Automation Status" page. 0 Quote Link to comment Share on other sites More sharing options...
Boxne Posted March 22, 2017 Share Posted March 22, 2017 Hi Martin101, You can see all of your suspended accounts by navigating to Clients > Products/Services. You'll then want to click Search/Filter Find Status then choose dropdown option Suspended. This should show you all suspended accounts at the present time, if you have setup automation correctly, accounts status' will change afer X days from Suspended to Cancelled/Terminated. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 22, 2017 Share Posted March 22, 2017 How about this? http://docs.whmcs.com/Reports#Product_Suspensions 0 Quote Link to comment Share on other sites More sharing options...
Martin101 Posted March 24, 2017 Author Share Posted March 24, 2017 Hi Martin101, You can see all of your suspended accounts by navigating to Clients > Products/Services. You'll then want to click Search/Filter Find Status then choose dropdown option Suspended. This should show you all suspended accounts at the present time, if you have setup automation correctly, accounts status' will change afer X days from Suspended to Cancelled/Terminated. Yeah I mentioned that in my post edit. I miss the old status emails when it mentioned the suspended item, saved time. 0 Quote Link to comment Share on other sites More sharing options...
yggdrasil Posted March 24, 2017 Share Posted March 24, 2017 This is an issue with the new way the cron works. Some have complained already that information is hidden and previously the information was send in the cron emails as well and was more visible in the admin dashboard. 0 Quote Link to comment Share on other sites More sharing options...
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