DemoTiger Posted February 11, 2017 Share Posted February 11, 2017 Hello, I can't login WHMCS Marketplace using my password, username so I try to reset password but password reset link show 500 error. Any help? Thanks, Kunnu 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 12, 2017 Share Posted February 12, 2017 Hi Kunnu, Please open a ticket with the MarketPlace Team https://www.whmcs.com/members/submitticket.php?step=2&deptid=74 they'll be able to look into that for you. 0 Quote Link to comment Share on other sites More sharing options...
DemoTiger Posted February 17, 2017 Author Share Posted February 17, 2017 Hi Kunnu, Please open a ticket with the MarketPlace Team https://www.whmcs.com/members/submitticket.php?step=2&deptid=74 they'll be able to look into that for you. I was open a ticket but did not receive any reply from them from many days. 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted February 18, 2017 Share Posted February 18, 2017 Unfortunately, this is pretty standard with marketplace issues, of any kind. Verification of products? Weeks Lost password? Weeks It's like that specific individual (and there is only one that I've seen) just doesn't care, or is too loaded down with work to actually get to this properly This entire area needs a revamp of how it handles things, because it really is about as unprofessional and unacceptable as it gets 0 Quote Link to comment Share on other sites More sharing options...
DemoTiger Posted February 23, 2017 Author Share Posted February 23, 2017 Unfortunately, this is pretty standard with marketplace issues, of any kind.Verification of products? Weeks Lost password? Weeks It's like that specific individual (and there is only one that I've seen) just doesn't care, or is too loaded down with work to actually get to this properly This entire area needs a revamp of how it handles things, because it really is about as unprofessional and unacceptable as it gets Yes, I agree with you. I post this in some section of WHMCS forum, open a ticket, etc and still did not receive any response after 2 week or maybe 3. 0 Quote Link to comment Share on other sites More sharing options...
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