Cron not completing; stops after 'Starting Processing Domain Renewal Notices'

[hazzlewis]

Hi,

 

We are having some problems with the WHMCS cron. We are currently running it with the debug flag, and piping output to a log file. Each night, the cron seems to run up until its last output in the cron log file: "Starting Processing Domain Renewal Notices". After that, nothing. No 'Complete' message, yet no error messages either.

 

Does anyone have any advice for troubleshooting, other than enabling error reporting in our General settings? This is not an option for us.

 

As an aside, it would be great if we could override WHMCS' aggressive error handling. I'd love to be able to enable a level of error_reporting and error_logging without also enabling display_errors...

 

Thanks in advance.

[twhiting9275]

do you have SSH access? If so, try the following

#1: Grab your php cron path (setup -> automation settings -> 'Create the following Cron Job using PHP'

 

#2: Alter that and run via ssh.. See the following code:

php -q /home/user/public_html/crons/cron.php debug

 

If you post the output here, that's fine, just make sure you go through and remove any uniquely identifiable information in there, such as paths (/home/user/etc), usernames, etc.

[hazzlewis]

Hi,

 

We are already running the cron with the debug flag.

 

Furthermore i was able to use a tick function hack to force error logging, which has revealed no fatal errors when the script ends. Plenty of warnings, notices etc but no fatal error or exception whatsoever. Which leads me to believe there is some code doing an exit; or die; somewhere.

 

The last line in the cron log is:

Starting Processing Domain Renewal Notices (Time: 0 Memory: 0)

 

What is meant to happen at this point? Is it likely to run any custom code or invoke any of our custom hooks?