jmtullock Posted August 23, 2016 Share Posted August 23, 2016 I'm having an issue where when I try to accept an order, I receive an "Module Create Failed - Service ID: 4 - Error: WHM Username is missing for the selected server" error. I've added the cpanel server with the correct username and access hash. The 'test connection' button works and from the server list page, 'Login to WHM' works as well. From the product module page, I have cpanel selected but the server is not listed here. Can anybody point me in the right direction? Thank you 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted August 23, 2016 Share Posted August 23, 2016 Do you have your product setup to create the account upon accepting the order? Is the correct server not listed when viewing the product on the clients profile? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 24, 2016 WHMCS Support Manager Share Posted August 24, 2016 Hi, Please begin your troubleshooting by referring to this section of our documentation: http://docs.whmcs.com/CPanel/WHM#WHM_Username_is_missing_for_the_selected_server 0 Quote Link to comment Share on other sites More sharing options...
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