mwaraitch Posted May 27, 2016 Share Posted May 27, 2016 Hi, WHMS Piping is some how becoming a paid for me - Cpanel + cloud linux Present Issue: Customers emails seems to be piping to the ticketing system, tickets are created but the ticket id is zero and its not found when logged in whmcs as admin. http://www.domain+whmcs/admin/supporttickets.php?action=viewticket&id=0 If any one here can give a quick response. Business is stuck up. 0 Quote Link to comment Share on other sites More sharing options...
mwaraitch Posted May 27, 2016 Author Share Posted May 27, 2016 whmcs >> utilities >> logs >> ticket import logs shows the tickets have been imported, admin can see these tickets there, but these are not appearing in usual ticket list for admin / staff to reply these. 0 Quote Link to comment Share on other sites More sharing options...
mwaraitch Posted May 29, 2016 Author Share Posted May 29, 2016 Unique? is it? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 29, 2016 Share Posted May 29, 2016 my suspicion would be to first check if an addon/hook was interfering with the process - failing that, open a ticket with support and let them have a look. 0 Quote Link to comment Share on other sites More sharing options...
mwaraitch Posted May 29, 2016 Author Share Posted May 29, 2016 Resolved in update to new version. 0 Quote Link to comment Share on other sites More sharing options...
HostGenius Posted June 7, 2016 Share Posted June 7, 2016 Is there a solution that Piping for Plesk works? Unfortunately Piping is currently not with Plesk here has an idea? 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted June 7, 2016 Share Posted June 7, 2016 piping is piping, it should work across the board. If it doesn't, it should return an error message. What error message is being returned? 0 Quote Link to comment Share on other sites More sharing options...
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