confidential Posted May 14, 2016 Share Posted May 14, 2016 (edited) Hello everyone i have took the license and have installed whmcs from the softaculous in my server.....and everything installed fine....i have checked all the necessary things that need to do.....but nothing is working is working ....... megaspace.in/clientarea check the link try registering or sending an email......nothing is working,its just showing the same page again......tried everything....tried the manual installation but it is strucking in middle only........so how to resolve this and what might be the error ?? - Removed - Edited May 15, 2016 by Infopro Offer Removed 0 Quote Link to comment Share on other sites More sharing options...
confidential Posted May 15, 2016 Author Share Posted May 15, 2016 Wow i don't think this product is fit and i think indians should start building one to take the market.....because we took the license and nothing is working and started tickets for that and 24 hours passed and still no reply from the whmcs .... but they say we are 24/7 ...Its false......we are facing the issue from the past 24 hours still not even assigned.........................so we came to the forum posted the issue and even we told we will pay the helper.......but even forum moderators are not allowing that tooo............not solving and not allowing othes to solve.....What is this ???? should we report this issue to government ?? or any petition have to be made ??? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 15, 2016 Share Posted May 15, 2016 Hello everyone i have took the license and have installed whmcs from the softaculous in my server.....and everything installed fine....i have checked all the necessary things that need to do.....but nothing is working is working ....... megaspace.in/clientarea check the link try registering or sending an email......nothing is working,its just showing the same page again......tried everything....tried the manual installation but it is strucking in middle only........so how to resolve this and what might be the error ?? take a look at the thread below for some ideas... https://forum.whmcs.com/showthread.php?97671-CRITICAL-Problem-Clients-Register-on-website-but-nothing-happens Wow i don't think this product is fit and i think Indians should start building one to take the market.....because we took the license and nothing is working and started tickets for that and 24 hours passed and still no reply from the whmcs .... but they say we are 24/7 ...Its false......we are facing the issue from the past 24 hours still not even assigned.........................so we came to the forum posted the issue and even we told we will pay the helper.......but even forum moderators are not allowing that too............not solving and not allowing others to solve.....What is this ???? should we report this issue to government ?? or any petition have to be made ??? if you were offering to pay for help, you probably posted in the wrong forum - you'd need to do that in Marketplace... posting for paid assistance, anywhere outside of there, will likely result in your post being edited. ... but chances are it's just a setting that hasn't been set correctly and easily resolved - viewing the activity log might help with that. 0 Quote Link to comment Share on other sites More sharing options...
confidential Posted May 15, 2016 Author Share Posted May 15, 2016 Yes brian.............i knew to make someone come here i have done like that .......and why whmcs is very late in responding .....?? regarding the ticket we even didn't get the response........from them....and i even can't login to admin....because it is not logging me in and saying wrong details eventhough they are correct......sql queries are not working....but i dont know why... 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 15, 2016 Share Posted May 15, 2016 Yes brian.............i knew to make someone come here i have done like that .......and why whmcs is very late in responding .....?? regarding the ticket we even didn't get the response........from them....and i even can't login to admin....because it is not logging me in and saying wrong details even though they are correct......sql queries are not working....but i dont know why... i've heard Support often taking longer than 24 hours to respond - so that's not unheard of. if SQL queries aren't working, then perhaps the database settings aren't correct - maybe WHMCS can't write to the database? i've never installed WHMCS via softaculous before (always manually), so i've no idea what default settings it applies during installation. some possible next steps... 1. delete WHMCS, re-install it and hope that Softaculous installs it correctly. 2. contact your hosting company and/or Softaculous for help. 3. wait for WHMCS to respond to your ticket. 4. post in Marketplace and pay someone to help. it's probably a simple issue to correct, but not really practicable to do so openly in a forum. 0 Quote Link to comment Share on other sites More sharing options...
confidential Posted May 15, 2016 Author Share Posted May 15, 2016 i have re-installed it many times but i got no luck from it....ok i have the last option and i will try that option or else i will post this in the market place. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 15, 2016 Share Posted May 15, 2016 have you tried installing it manually (not using softaculous) and following the installation instructions? https://download.whmcs.com/ http://docs.whmcs.com/Installing_WHMCS 0 Quote Link to comment Share on other sites More sharing options...
confidential Posted May 15, 2016 Author Share Posted May 15, 2016 yes i have tried it and the error with that is " eventhough i am entering the correct license key " .... it is saying " a valid license key is required " .....i haven't seen this error........ 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 15, 2016 Share Posted May 15, 2016 perhaps you needed to re-issue the license. http://docs.whmcs.com/Licensing#License_Invalid 0 Quote Link to comment Share on other sites More sharing options...
confidential Posted May 15, 2016 Author Share Posted May 15, 2016 Even that is also done......many times.....but no luck. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 20, 2016 WHMCS Support Manager Share Posted May 20, 2016 Hi, Please ensure you are entering your licence key in full, eg: Leased-xxxxxxxxxxx If that's already the case, please open a support ticket and we can assist further: http://www.whmcs.com/support/ 0 Quote Link to comment Share on other sites More sharing options...
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