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"the webpage cannot be found" http 404 occurs.


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If it were nameservers, the site couldn't be found. 404 means the site was found, but the page wasn't. It may be one of 2 things:

  • Not named as expected (capital letters vs lower, wrong extension)
  • Not located where it was supposed to be found

Check the file/page name, check the link to the page, check where the user uploaded his files to.

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thanks for the ideas.....


on talking to the client some more he said his website bowlsni.co.uk -


"I have been unable to update the site as I can no longer access the sitebuilder on c/panel. the message "the webpage cannot be found" http 404 occurs"


so it seems its just when he tries to access the cpanel?

does this make sense???

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No idea what product you'd been using, but here's one: http://www.swsoft.com/sitebuilder

They don't show pricing (contact for pricing) or installation instructions, but offer a download, which I presume to be a demo that has installation instructions in it.



I stand corrected, they do show pricing.

Purchase (one-time fee)

100 Sites $199.00

300 Sites $579.00

500 Sites $949.00

Leasing (monthly) *

100 Sites $19.90

300 Sites $57.90

500 Sites $94.90

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