crazywebservice Posted April 21, 2016 Share Posted April 21, 2016 My whmcs system seems to be having an issue sending invoices to customers. Its fine if I send an email by new email in the whmcs, but not invoices. When I click to resend the invoice it directs me to the client homepage, I am having the same issue when I want to bulk download pdf invoices. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 22, 2016 WHMCS Support Manager Share Posted April 22, 2016 Hi, Do you see any errors recorded under Utilities > Logs > Activity Log? If not, try UNticking the Setup > General Settings > Invoices tab > Enable PDF Invoices option. If emails send with that option unticked, it indicates the problem lies with the /templates/*your active template*/invoicepdf.tpl template file - try replacing it with the stock file from /templates/six/ 0 Quote Link to comment Share on other sites More sharing options...
crazywebservice Posted April 23, 2016 Author Share Posted April 23, 2016 Hi, Thank You for that, its sorted the issue of sending emails. But I am still unable to do a Bulk Invoice Download. Keeps redirecting me to the client homepage. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 23, 2016 Share Posted April 23, 2016 have you modified the invoicepdf.tpl template in any way? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.