oavs Posted February 2, 2016 Share Posted February 2, 2016 I can not see my tickets. On the admin page it lists total tickets waiting but I can't see them. I have the latest update. So what could be the problem? Please see attached. 0 Quote Link to comment Share on other sites More sharing options...
vbatra Posted February 3, 2016 Share Posted February 3, 2016 May be you are not the member of those ticket departments 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted February 3, 2016 Share Posted February 3, 2016 ^ This may be the reason, you can confirm this by editing the ticket deparements. Also click on the filter button in the top left and then ensure that you're viewing customer reply tickets. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 5, 2016 WHMCS Support Manager Share Posted February 5, 2016 Hi, Please ensure your admin account is assigned to all departments under Setup > Staff Management > Administrator Users > Edit. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.