SealIsland Posted December 14, 2015 Share Posted December 14, 2015 After upgrading to 6.2 The general settings page no longer renders properly. Any suggestions? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 14, 2015 Share Posted December 14, 2015 After upgrading to 6.2 The general settings page no longer renders properly. Any suggestions? a couple of things to quickly check... 1. are you using an admin template that is no longer supported in v6 - e.g "Original" ? http://docs.whmcs.com/Version_6.0_Release_Notes#Admin_Area_Templates 2. if not, emtpy the template cache and see if that fixes the issue. upload the upgrade again - it might be caused by a missing or corrupt upload the first time. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 17, 2015 WHMCS Support Manager Share Posted December 17, 2015 Hi, Please refer to: http://forum.whmcs.com/showthread.php?21317-I-m-getting-a-blank-or-partially-loaded-page 0 Quote Link to comment Share on other sites More sharing options...
SealIsland Posted February 7, 2016 Author Share Posted February 7, 2016 Sorry about the gap, I reverted to the old version to cure the problem, but it has come back with the new upgrade. When I enable the error log using the config.php enty I now get Fatal error: Only variables can be passed by reference in /home/sealisl2/public_html/clients/vendor/phpmailer/phpmailer/class.phpmailer.php on line 1159 I tried changing the template then upgrading again, and I tried removing the reseller modes files I could find, but problem persists. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 7, 2016 Share Posted February 7, 2016 it might be worth opening a ticket with support, as they'd be able to take a closer look at your setup. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 11, 2016 WHMCS Support Manager Share Posted February 11, 2016 Hi, This file is not encoded, so looking around the line from the error message: Please make sure that the idn_to_ascii and mb_convert_encoding PHP functions are compiled. Also check the tblconfiguration.Charset and tblconfiguration.Email fields contain valid values. The default are utf-8 and noreply@mycompany.com respectively. 0 Quote Link to comment Share on other sites More sharing options...
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