hostservice_71 Posted November 2, 2015 Share Posted November 2, 2015 (edited) I don't know what to do anymore. I know a customer of another (non-hosting related) invoice that I made is going to pay, but late. At least 2 months. Although I ticked the box in his profile not to send late notices, he has received at least 3 over time. Also today, 7 days before the expire date. I do NOT want whmcs to send late notices. At all. None. Zero. But, I still want the invoice in this system, since for now I'm using it as my entire admin system. What am I missing? Edited November 2, 2015 by hostservice_71 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 3, 2015 Share Posted November 3, 2015 is there an entry in your activity log for this overdue reminder? e.g, there isn't a previous WHMCS installation sending out these reminders? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 4, 2015 WHMCS Support Manager Share Posted November 4, 2015 Hi, Check the contents of the email being sent. It sounds like they are being sent the Credit Card Payment Failed email rather than the Overdue Reminders. You can change how often you attempt a client's credit card under Setup > Automation Settings. 0 Quote Link to comment Share on other sites More sharing options...
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