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WHMCS Domain Reseller account


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I have a reseller account through WHMCS at Resellerclub.


Today someone tried to renew a couple domains and they both failed with:


Error: Renewal order placed. Renewal action locked in processing; will be automatically processed by the system if / when sufficient funds are available in the reseller account.


I have over $170 in funds available, so renewing a couple domains shouldn't be a problem.


Last time this happened, WHMCS didn't have any funds in their account.


I opened a ticket regarding the issue, PTP-490369, about four hours ago and haven't received a response.


If it is indeed failing due to lack of funds again in the WHMCS reseller account, I find that unacceptable and unprofessional and makes me look bad to my clients.


I'm hoping someone here from WHMCS can expedite the ticket and get some funds into their account.

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Yeah, I think, I'm going to have to do that as they still haven't updated the ticket and they still don't have funds in their account.


Puts a hold on hosting with new domains till they get their act together.

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