Using WHMCS with two different business names / DBA

[dsaunier]

Newbie question here even though I've been using WHMCS as I cannot seem to find the answer in faqs nor in the forum:

Is it possible to use/configure WHMCS so that client are organised based on a trademark/service they subscribed to and not the unique WHMCS site name ? My case is that I created a hosting site over 10 years, so it got its own reputation, colors and brands, and clients for that service know it even more than our official company name. However I also have other types of clients who do not know that original service and do not need it, as they buy different types of services from our agency or new different online service we launched.

All those are therefore operating under the same legal entity, but I really need to put forward the name they know: ideally as a "template" for the messages they receive, invoices looks etc, or at least as an obvious business name in messages they receive.

I had in mind, and started to, run a separate WHCMCS site for each of the (so far) 3 services we have, but this has improven way too heavy in terms of updates, management etc - for example for bank transactions I had to synchronize some tables from databases several times a month with custom scripts etc - just not feasible when all clients and invoices could be in one central place ?

Thanks for infos and advice !

[WHMCS John]

Hi,

In this situation, I would suggest installing WHMCS on a generic central domain such as parent-company-billing.com to which you'd direct all your customers.

Then you can create custom templates for each different brand, and specify which template to use when linking from the brand website to your central WHMCS installation: http://docs.whmcs.com/Linking_to_WHMCS#Setting_the_Language.2FTemplate_via_the_URL

[panacheweb]

I have seen this option suggested. http://frustratedtech.com/post/74747907620/how-to-setup-whmcs-one-installation-multiple

 

You will need a license for each domain as well as a database.

[dsaunier]

Thank you for the explanations, I'll consider that option.

 

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Thanks for that tip, interesting option to reduce the required technical management, we'll consider that.