meeven Posted October 10, 2007 Share Posted October 10, 2007 I am still on 3.3 and although a domain can be ordered when purchasing a hosting plan with a recurring annual charge, no recurring charges can be specified for a domain- that is, you can't set up domain registration as a product/service and then have pricing applied to it. So, how do you good folks handle domain renewals? Do you watch it manually and advise the client? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 10, 2007 WHMCS CEO Share Posted October 10, 2007 Domains do have a recurring annual charge and WHMCS will invoice clients for them at whatever price you've set for the renewal. Not sure why you would want to setup a domain registration as a product though as that would mean none of the domain registrar features worked. Matt 0 Quote Link to comment Share on other sites More sharing options...
Si Posted October 10, 2007 Share Posted October 10, 2007 Configuration | Domain Pricing Enter your registration fee Enter your Transfer fee Enter your renewal fee Select from 1 - 10 years for registration/renewal period Do this for each TLD you sell Then go to CONFIGURATION | AUTOMATION SETTINGS In 3.3 I believe domains are treated the same as all packages and invoices will then be generated according to the rules you input in the BILLING SETTINGS In 3.4 (in this same area) you have a completely new area called DOMAIN REMINDER SETTINGS which you can set up with automatic invoice generation and email reminders. Default is: First Renewal Notice 60 Second Renewal Notice 30 Third Renewal Notice 15 Fourth Renewal Notice 7 Fifth Renewal Notice 1 0 Quote Link to comment Share on other sites More sharing options...
Si Posted October 10, 2007 Share Posted October 10, 2007 Sorry Matt, Was composing my reply when you were also replying. Si 0 Quote Link to comment Share on other sites More sharing options...
meeven Posted October 10, 2007 Author Share Posted October 10, 2007 Si and Matt, thank you. Si, much obliged for the detailed explanation. Guess what? I thought I was using 3.3 but looking through old emails, I just saw Matt's announcement about 3.3 and I know I haven't upgraded, so I am probably running an older version. I will post a new thread about that. Sorry. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 10, 2007 WHMCS CEO Share Posted October 10, 2007 Sorry Matt,Was composing my reply when you were also replying. Si Not a problem - yours is more detailed so should help more anyway! I haven't upgraded, so I am probably running an older version. It's always worked the same - invoicing for renewals. So makes no difference. Matt 0 Quote Link to comment Share on other sites More sharing options...
meeven Posted October 10, 2007 Author Share Posted October 10, 2007 It's always worked the same - invoicing for renewals. So makes no difference. Thanks, Matt. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted October 16, 2007 Share Posted October 16, 2007 If the domain is free with a package, are renewal notices still sent? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 16, 2007 WHMCS CEO Share Posted October 16, 2007 If the domain is free with a package, are renewal notices still sent? Good point - currently I think they would be so will look at that for the next update. Matt 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted October 16, 2007 Share Posted October 16, 2007 If the domain is free with a package, are renewal notices still sent? Good point - currently I think they would be so will look at that for the next update. Matt I hope you can release a patch very quickly as 95% of my customers get their domains for free and this would be very confusing. I already had a lot of confusion from my customers when i upgraded to 3.4 and had a lot of invoices created because of the paypal situation. Makes my company look really bad when its not an issue i am causing personally and cannot resolve. 0 Quote Link to comment Share on other sites More sharing options...
brianr Posted October 25, 2007 Share Posted October 25, 2007 I just noticed this through the dev tracker: http://dev.whmcs.com/index.php?cmd=view&id=107 Matt, Will this be a toggleable option? Case in point - my packages come with a free domain -- for the first year. Any renewals are the customer's responsibility. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted October 25, 2007 Share Posted October 25, 2007 I just noticed this through the dev tracker: http://dev.whmcs.com/index.php?cmd=view&id=107 Matt, Will this be a toggleable option? Case in point - my packages come with a free domain -- for the first year. Any renewals are the customer's responsibility. Well obviously if money is due, then they will get a reminder. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 25, 2007 WHMCS CEO Share Posted October 25, 2007 Well obviously if money is due, then they will get a reminder. That's right, if recurring amount is set, a reminder gets sent - if the recurring amount is zero, no reminder. Matt 0 Quote Link to comment Share on other sites More sharing options...
brianr Posted October 26, 2007 Share Posted October 26, 2007 Great - Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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