snake Posted February 9, 2015 Share Posted February 9, 2015 Our current 5.3.10 WHMCS install has just started showing this error on client and admin side. We have not done an upgrade, or made any changes to the files or databases since it was last working on Friday/Saturday how can this be fixed 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 10, 2015 WHMCS Support Manager Share Posted February 10, 2015 Hi, What version do you see in the tblconfiguration.version field within your MySQL database? How does this compare to the version number displayed towards the top of the init.php file? They need to be the same. 0 Quote Link to comment Share on other sites More sharing options...
snake Posted February 10, 2015 Author Share Posted February 10, 2015 Hi,What version do you see in the tblconfiguration.version field within your MySQL database? How does this compare to the version number displayed towards the top of the init.php file? They need to be the same. in the database it said 5.3.10 In the init.php file I am told it said 5.3.9, soobviously something did not update properly when we upgraded to 5.3.10 (a common issue). However the update to 5.3.10 was done months ago, so why would it wait until now to break ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 11, 2015 WHMCS Support Manager Share Posted February 11, 2015 Hi, To resolve this, please perform a full release version upgrade to v5.3.11. The fresh upload of files will overwrite any old files left lying around: http://docs.whmcs.com/Upgrading 0 Quote Link to comment Share on other sites More sharing options...
snake Posted February 11, 2015 Author Share Posted February 11, 2015 yes this is what I did, but what I want to know is how.why it was working fine for months and then suddenly stopped due to this version mismatch ? 0 Quote Link to comment Share on other sites More sharing options...
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