flatliner Posted January 30, 2015 Share Posted January 30, 2015 Hi guys. I have a strange situation but i cant find anything related with the search. Not sure if i am just doing something wrong. Most of our customers use the recurring payment of paypal and 2checkout. This is working fine so far. Now the customers get their invoices monthly in advanced and they are marked as unpaid. A lot of customers contact us or add a second recurring (possible @ 2checkout) to their accounts. Is there any way to avoid sending invoices to customers that have a recurring payment activted. Or is it possible to send the invoice one day after the due to date (put a -1 into the Invoice Generation field). Does anybody else have this issue and found a solution yet? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 2, 2015 WHMCS Support Manager Share Posted February 2, 2015 Hi, You can change the wording on your invoice notification emails to instruct clients with existing recurring payments not to make a one time payment: http://docs.whmcs.com/PayPal#Customising_Invoice_Emails_for_Subscriptions (I know that's the PayPal page, but it works the same for 2CO) 0 Quote Link to comment Share on other sites More sharing options...
madsere Posted November 9, 2015 Share Posted November 9, 2015 I have been looking for this for years. Why isn't that standard in the invoice templates? 0 Quote Link to comment Share on other sites More sharing options...
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