Trax Posted October 31, 2014 Share Posted October 31, 2014 (edited) Could do with a little help if anyone would like to? I have purchased this forced advert addon a while back now, it was working okay and now all of a sudden stopped, i have disabled it, re-uploaded the addon etc and cannot for the life of me workout why its just stopped. Sorry it's hard to explain why or what's happening without you actually having the addon so if anyone would like to take a look at it to see if they too can figure out why it's no longer working and point me in the right direction to have it working i will send you the files via private massage since it's a premium addon Ps the developer is no longer active that's why i cannot ask him. Link to addon http://codecanyon.net/item/forced-ads-for-hosting-whmcs-addon/4919633 Edited October 31, 2014 by Trax 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted November 1, 2014 Share Posted November 1, 2014 Hi Maybe it could be easy to fix. Can you explain more in detail what's the error you have? Blank page in front end, back and or addon modules page? PHP warnings and/or fatal errors? What says Apache log about it? 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted November 1, 2014 Share Posted November 1, 2014 [TABLE=class: meta-attributes__table] [TR] [TD=class: meta-attributes__attr-name]Created[/TD] [TD=class: meta-attributes__attr-detail]11 June 13[/TD] [/TR] [TR] [TD=class: meta-attributes__attr-name]Last Update[/TD] [TD=class: meta-attributes__attr-detail]12 August 13[/TD] [/TR] [/TABLE] this could be the reason, even the codecanyon one last updated 14 months ago, so my guess is its no longer compatible with versions of WHMCS over the last 12 months 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted November 1, 2014 Share Posted November 1, 2014 Well I still use modules I made on 2007. As long as the module is developed in line with WHMCS specifications there's no reason why it shouldn't work. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted November 1, 2014 Share Posted November 1, 2014 Well I still use modules I made on 2007. As long as the module is developed in line with WHMCS specifications there's no reason why it shouldn't work. yes but that force ad modules not been updated since Aug 2013, so not been developed in line with any whmcs changes since then 0 Quote Link to comment Share on other sites More sharing options...
Trax Posted November 2, 2014 Author Share Posted November 2, 2014 Basically it worked fine not so long ago, the addon activates, it gets the list of websites when I manually run it, it'll show me a list of all the sites that don't have the ad code in place, by now it should suspend all these automatically but this is where the problem lies, it doesn't suspend them, its leaving them active. The addon is pretty straight forward to use, it's just a case of uploading activating it, white listing the servers ip address in whmcs and that's pretty much it. There nothing in any logs about what's causing it and no errors to show what could be the cause, hence why I've asked here. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 2, 2014 Share Posted November 2, 2014 have you tried emailing the author directly using his email address shown on the codecanyon site? what's happened between the last time it worked correctly and how it's working now? have you upgraded WHMCS and/or the server in the meantime? is the software using a license - i'm wondering it the software needs to check periodically with a license server, and because the author's website is down, whether that could be disabling the automatic suspension from working? I would imagine that if you can't contact the author, and if the addon files are not encrypted, then you may need to post in Marketplace for someone to fix it for you. 0 Quote Link to comment Share on other sites More sharing options...
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