Real Webspace Posted August 6, 2014 Share Posted August 6, 2014 I found my reseller-club account ran out of funds, but only after a client processed a domain renewal. Hence I received the following email: ==================== An invoice for the renewal of a domain has been paid but the renewal request submitted to the registrar failed. Client ID: 999 Domain ID: 999 Domain Name: blahblah.org Error: Renewal order placed. Renewal action locked in processing; will be automatically processed by the system if / when sufficient funds are available in the reseller account. ==================== Now since this domain is expiring tonight I cannot wait until the next cron job tomorrow (since the domain expires tonight), for it to automatically retry the renewal tomorrow morning. I also checked the docs and there is no flag for domain renewal. Secondly, if I simply hit the renew button in the Clients Profile, I fear that the domain will be automatically renewed a second time tomorrow morning. What system will automatically process the renewal as describe in that email, WHMCS with a cron or Resellerclub? How can I correctly force the renewal today? 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted August 6, 2014 Share Posted August 6, 2014 Hi, There is nothing you need to correct. Simply add funds to your resellerclub account. The failed renewal in your resellerclub account will be re-executed automatically, normally each hour. In WHMCS, make sure you have the domainsync and sync next due date activated. I always recommend an hourly domainsync cronjob if you have a lot of domains to sync. Regards, Marco 0 Quote Link to comment Share on other sites More sharing options...
Real Webspace Posted August 6, 2014 Author Share Posted August 6, 2014 There is nothing you need to correct. Thanks marco, that helped alot. I noticed it started billing me about an hour after I posted, and since then all the domains were renewed correctly. Thanks again. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted August 6, 2014 Share Posted August 6, 2014 You're welcome. Glad to be of help. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 7, 2014 WHMCS Support Manager Share Posted August 7, 2014 Hi, In addition to the automated method imaticon explained. If you tick the Setup > General Settings > Domains tab > Create To-Do List Entries option, WHMCS will create a to-do list entry, thus reminding you to go back once the renewal has been processed at ResellerClub to check the dates are all correct in WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
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