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New Domain Orders


ccdave

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Hi All

 

Complete newbie question here so I hope to get some replies.

 

If I buy a domain for a client in the top box it says billing cycle. I enter annually. Then below in the domain registration box I select 8 years and commit the order. Does this mean the client is going to get another bill for 8 years in a years time?

 

Guess I might be being an idiot here. Does it sync the renewal dates with the provider (Heart Internet)?

 

Thanks

 

Dave

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If you register a domain for 8 years it won't be invoiced again until 8 years has passed. If you order a hosting package annually alongside the domain for 8 years, the hositng package would be invoiced every year but the domain won't, until 8 years.

 

Heart Internet does support the domain sync script, yes. Details here: http://docs.whmcs.com/Domains_Tab#Domain_Sync_Enabled

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you will be able to see it in the Admin Area..

 

if you're looking for details about a specific domain/product, you can use the search box in the top-right corner - if it finds any results, you can click them for further info.

 

if you want to look at all your domains/products, then you can go to either...

 

clients -> domain registrations

clients -> products/services

 

... to see a filterable list.

 

the date that you're looking for is "Next Due Date" - this is the date that will be used by whmcs, assuming your automation is setup correctly, to trigger the sending of renewal invoices - so x number of days before that date (where x is the value you've entered for "Invoice Generation in the Automation Settings, e.g 14 days), whmcs will generate renewal invoices for these domains/products.

 

http://docs.whmcs.com/Automation_Settings#Invoice_Generation

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That's what I thought thank you for the detailed explanation.

 

If I place an order for the product today should it say todays date as next due date? That's what it says? In the product I have billing cycle annually enabled. Maybe tomorrow it will say next years date?

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