umarmeo Posted July 12, 2014 Share Posted July 12, 2014 Hello, I have activated 2FA and set to force to use. Now have mistakenly removed app from my mobile and lost the backup code. I have created a support ticket VIV-626493 more than 24 hours ago. But there is no reply to that ticket. Can anybody please help me that how can I now logged in into my admin area.???? Waiting for urgent help. Thanks 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted July 12, 2014 Share Posted July 12, 2014 it might be stored in the db table but im not sure where... have you tried to reinstall your app. Sorry if this is a rough answer i dont use 2FA 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 14, 2014 WHMCS Support Manager Share Posted July 14, 2014 Hi, A member of our senior staff will need to do this for you, I believe this was done earlier today. If you have any further problems in this regard please do reply to your support ticket. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.