cyberbasement Posted July 11, 2014 Share Posted July 11, 2014 If an invoice is set to be paid by mail-in payment, the "Attempt Capture" button on the invoice detail screen does not work, but I can live with that. The bigger problem is when a customer decides they would like to pay their invoice online. They can view the invoice, but there is no way to select a payment method. I believe this used to work, and was changed in one of the more recent updates. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
netwood Posted July 11, 2014 Share Posted July 11, 2014 When you view the invoice, go to "Options" and change the "Mail in Payment" to "Credit Card". This will enable the "Attempt Capture" button. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 14, 2014 WHMCS Support Manager Share Posted July 14, 2014 Hi, Indeed the capture payment button is disabled for mail in payment gateway as there's nothing to be captured: http://docs.whmcs.com/Payment_Gateways#Supported_Gateway_Modules You can enable Setup > General Settings > Invoices tab > Clients Choose Gateway, and clients will see a dropdown to choose between any of your gateways with "Show on Order Form" ticked. 0 Quote Link to comment Share on other sites More sharing options...
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