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Show Template Email in 'Send Email' Box


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Hello all,


Can someone let me know how to allow a newly created Email Template which is within the Product Templates to show up in the 'Send Email' box within the clients Summary page?


I thought all self created templates show up but looks like only email templates that have been created within the 'General' section appear for sending. I know I could just recreate the template but if I make changes we will need to remember to duplicate those changes.....which can be forgotten!


See below:




You can see that the Maintenance_Email & SSL Expriing Soon templates....they reside within the General Messages.


Any advice would be great.



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as you say, only the General email templates are shown in the Summary page..




if you want to send an email using a product email template, then you'll need to click on the "Products/Services" tab in the client's profile, select a product from the dropdown and choose a new message or existing email template from the dropdown at the bottom of the page.



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