bar7b Posted January 30, 2014 Share Posted January 30, 2014 Hello, I have WHMCS running on my server hosted at Rackspace. After clicking the "Complete order" button it takes a very long time(+1 min!) to process before redirecting to the order confirmation page. I've tried it with a FREE test product without any modules, so there are no payment gateways used or domains involved... What steps in the order processing could cause this? Could it have anything to do with email server not setup yet on the server? The server is more than capable, and except this issue, everything runs smoothly... Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 3, 2014 WHMCS Support Manager Share Posted February 3, 2014 Hi, Do you perhaps have any custom hooks or addons installed that are trying to make an external connection (such as connections to accounting systems)? They could be causing slowdowns when an invoice is generated and then paid, for example. 0 Quote Link to comment Share on other sites More sharing options...
Annaleria Posted April 30, 2015 Share Posted April 30, 2015 Hi,Do you perhaps have any custom hooks or addons installed that are trying to make an external connection (such as connections to accounting systems)? They could be causing slowdowns when an invoice is generated and then paid, for example. I'm interested to know if you found a resolution to this as we have been having the same issue. The payment it's self goes through without issue and the email confirmation can arrive before the order confirmation page is displayed. 0 Quote Link to comment Share on other sites More sharing options...
jsjcjsjc Posted September 1, 2021 Share Posted September 1, 2021 I have the same problem.....no idea 0 Quote Link to comment Share on other sites More sharing options...
Magicklug Posted September 2, 2021 Share Posted September 2, 2021 Can you run strace command and show it here? 0 Quote Link to comment Share on other sites More sharing options...
jsjcjsjc Posted September 21, 2021 Share Posted September 21, 2021 Thanks for your reply how to run strace command 0 Quote Link to comment Share on other sites More sharing options...
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