Jump to content

Very slow checkout after clicking "Complete order"


bar7b

Recommended Posts

Hello,

 

I have WHMCS running on my server hosted at Rackspace.

After clicking the "Complete order" button it takes a very long time(+1 min!) to process before redirecting to the order confirmation page.

 

I've tried it with a FREE test product without any modules, so there are no payment gateways used or domains involved...

What steps in the order processing could cause this?

 

Could it have anything to do with email server not setup yet on the server?

 

The server is more than capable, and except this issue, everything runs smoothly...

 

Thanks

Link to comment
Share on other sites

  • 1 year later...
Hi,

Do you perhaps have any custom hooks or addons installed that are trying to make an external connection (such as connections to accounting systems)?

They could be causing slowdowns when an invoice is generated and then paid, for example.

 

I'm interested to know if you found a resolution to this as we have been having the same issue. The payment it's self goes through without issue and the email confirmation can arrive before the order confirmation page is displayed.

Link to comment
Share on other sites

  • 6 years later...
  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated