Ordering problems! Infinit loading.

[zazups]

Hi there guys,

 

I have a little big problem with my whmcs software. When i'm going to order a hosting package it sends me to /http://website.com//whmcs/cart.php?a=add&pid=3 (this is the page where i use to chose my domain that i'm to order or selecting the option that i have one) - When i enterd the domain that i wish to order in the first field, and a click verify it pops up a loading bar with infinit loading (example in printscreen attached).

 

What seems to be the problem? I must mention that i have a unique IP brought from my service provider.

 

I'me waiting for your response. Thx in advance.

[brian!]

I don't think your domain settings are totally setup correctly... even if you go to whmcs/domainchecker.php, you can't order any domains...

 

you also seem to have transfers disabled - you must have put -1 in the domain pricing page transfer column..

 

you should probably go through the domains config page in the documentation and check your settings are correct.

 

http://docs.whmcs.com/Domains_Configuration

[zazups]

I understand, but the problem seems to apper when i've bought a unique IP from my service provider. Can this be the problem? Because before this it worked properly.

[brian!]

have you whitelisted this new IP with your registrars?

[WHMCS John]

Hi,

Please ensure you are accessing your order form from the exact URL specified under Setup > General Settings > WHMCS System URL.

If you use a different subdomain or omit the www. when you've got the www. part in the system URL, it could cause this problem.