davey Posted January 6, 2014 Share Posted January 6, 2014 Hello, As we always used the automation setup from whmcs in combination with TCAdmin we've added a new game called Call of Juarez - BIB, Server runs smooth so we've added it to our cart list. While testing the instant setup, we've noticed the following error: Found user name DaveyW with billing id 2 and owner id 2.System.NullReferenceException: Object reference not set to an instance of an object at Web.GameHosting.billingapi.xc9f5c0c708acbff6 () [0x00000] in <filename unknown>:0 at Web.GameHosting.billingapi.Page_Load (System.Object sender, System.EventArgs e) [0x00000] in <filename unknown>:0 Other games will be setup without any issue's as always, ofcourse i've checked the the knowledgebase but these answers does refers to a intercorruption by connection to the database. http://clients.tcadmin.com/knowledgebase.php?action=displayarticle&id=48 I am not sure if the issue is related to WHMCS (i think not) but i give it a shot to try it here. Any help or tips would be lovely! Thank you in advise. Davey 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 8, 2014 WHMCS Support Manager Share Posted January 8, 2014 Hi, This doesn't look like a WHMCS error to me. I'd recommend contacting TCAdmin support for advice on this error being returned by their API. 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted January 10, 2014 Share Posted January 10, 2014 Run tcadmin_CreateAccount(); module command (click on Create button) and check your BillingApi.LastCommand.log file. There you can find the reason why auto setup is not working. Usually it happens when some required fields are missing. 0 Quote Link to comment Share on other sites More sharing options...
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