Gabbahead Posted November 7, 2013 Share Posted November 7, 2013 I get an error message as a new customer. If I want to complete the order in /cart.php?a=checkout I get an error message that reads: # 1 # Does anyone know what that means? 0 Quote Link to comment Share on other sites More sharing options...
Kennethav Posted January 23, 2014 Share Posted January 23, 2014 Hi, We've got the same problem. Did you find a solution to the problem? Regards Kenneth 0 Quote Link to comment Share on other sites More sharing options...
SeanP Posted January 23, 2014 Share Posted January 23, 2014 We are running 5.2.16, and don't see this error in the cart. Which version of WHMCS, and which cart (order form template) are you using? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 24, 2014 WHMCS Support Manager Share Posted January 24, 2014 Hi, This is not an error message a vanilla WHMCS installation would produce. Please try removing any customisations from your /includes/hooks and /modules directories and you should find the issue is resolved. 0 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted January 27, 2014 Share Posted January 27, 2014 Same error here just found out clients can not place orders - - - Updated - - - Only customizations are Kayako+heap module 0 Quote Link to comment Share on other sites More sharing options...
TekStorm Inc - James Posted January 27, 2014 Share Posted January 27, 2014 More than likely, Kayako. 0 Quote Link to comment Share on other sites More sharing options...
Kennethav Posted January 28, 2014 Share Posted January 28, 2014 Thanks for all the responses! There was an issue with the Kayako module. Fixed it by changing the following variable from false to true in the file aiso-kayako-v4-settings.php: $mblnKayakoWHMCS53HookReturnFix = True; Regards Kenneth 1 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted January 28, 2014 Share Posted January 28, 2014 Worked great, thank you! 0 Quote Link to comment Share on other sites More sharing options...
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