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Mass Mail filters won't select any recipients

kanjigirl

By kanjigirl
in Using WHMCS

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kanjigirl Junior Member

kanjigirl

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Posted

Mass Mail will not populate the To: field no matter what selections I make in the dialog. Even if I only select 'active' accounts using English or Default language I get:

 

"No Recipients

The criteria selected for this email has resulted in no recipients which means it cannot be sent"

 

I'm using 5.2.9, and this is the first time I've used Mass Mail on this release. Help?

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