mrascii Posted October 7, 2013 Share Posted October 7, 2013 Just upgraded to 5.2.8, but I saw in my main admin area there's a red bar never ending loading menu. Please see attachment. Anybody can let me know what data whmcs trying to show ? How to hide it? Also I noticed that in 5.2.8 version, we can no longer search the unpaid invoice based on invoice number. This is very important features for me who run manual bank transfer method. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted October 7, 2013 Share Posted October 7, 2013 When I first upgraded mine, it was doing that because there was something else that wanted to display that hadn't. I hit the logo to go back to the admin page and the other popup (about letting you know if you were on a current version) showed up. Dismissed that and the red status bar loaded fine. It contains info like unread tickets, cancellation requests and a few other bits of important info. 0 Quote Link to comment Share on other sites More sharing options...
PDS Posted October 7, 2013 Share Posted October 7, 2013 I've also recently been forced to upgrade from 5.0.8 due to exploit and don't like newer version at all Anyway, re attachment - try checking you have System Overview widget checked (possibly need others checking too) in: Setup >> Staff Management >> Administrator Roles Not sure about your invoices but you can see unpaid ones in: Billing >> Invoices >> Unpaid Have you tried entering invoice number in the Intelligent Search? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 7, 2013 Share Posted October 7, 2013 it's the attention items bar (Tickets Awaiting Reply, Pending Cancellations, To-Do Items and Network Issues) - it's possible in the upgrade, that a file didn't upload correctly - so try uploading the file below again and see if that fixes it... modules/widgets/system_overview.php someone asked yesterday how to remove it, so if you can't fix it and don't need to see it, the solution is below. http://forum.whmcs.com/showthread.php?79566-Remove-Attention-Items-Bar with regards to your second point, this is not something that i've ran into on our installation... 0 Quote Link to comment Share on other sites More sharing options...
mrascii Posted October 7, 2013 Author Share Posted October 7, 2013 it's the attention items bar (Tickets Awaiting Reply, Pending Cancellations, To-Do Items and Network Issues) - it's possible in the upgrade, that a file didn't upload correctly - so try uploading the file below again and see if that fixes it... modules/widgets/system_overview.php someone asked yesterday how to remove it, so if you can't fix it and don't need to see it, the solution is below. http://forum.whmcs.com/showthread.php?79566-Remove-Attention-Items-Bar with regards to your second point, this is not something that i've ran into on our installation... Thanks Brian. I reuploaded that file and still got no luck. I did this trick http://forum.whmcs.com/showthread.php?79566-Remove-Attention-Items-Bar and the main menu become blank. Any other idea? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 7, 2013 Share Posted October 7, 2013 as that box uses jquery, i'd be tempted to check your includes/jscript directory to see if all the standard js files have been replaced (should be able to tell by the dates)... I doubt the content of any files were changed, but if one became corrupted on upload, then it might be the cause of your issues. I upgraded from 5.2.5, so I used the full update rather than the incremental update - but it sounds in your case that a file (or files) haven't uploaded correctly, the trick will be finding which files! 0 Quote Link to comment Share on other sites More sharing options...
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