Licence suddenly expired and www.WHMCS.com client area not accessible?

[caminoz74]

Hi,

 

I have woken this morning to find I cannot access my whmcs as it say my licence has expired which it should not have. More to the point I cannot access http://www.whmcs.com client area... says database connection error? So i'd say it has more to do with that which seems strange and also a high vulnerability i.e. if there is a problem with whmcs.com then everyones license goes ta ta?

 

Please update asap

 

thanks

 

- - - Updated - - -

 

wait on there we go... all's back up.

 

still a concern that if there is a problem with whmcs.com that everyones license goes offline?

[wsa]

Everything look good now

[Alex - Arvixe]

Before WHMCS was hacked and they had everything on one single server, which caused everyones licenses to eventually become invalid.

 

They have since improved (I hope anyway) and I assume they have separated everything, they have even taken a significant investment from cPanel.

 

So assuming there was an issue with WHMCS.com licenses shouldn't be effected - that is assuming they learnt from their previous mistakes (Which I assume someone will confirm).

 

Edit: Here is that confirmation:

http://forums.whmcs.com/showthread.php?63622-License-System-Infrastructure-Updates

Edited September 22, 2013 by Alex - Arvixe

[WHMCS John]

Hi,

Any unavailability of our licensing servers for whatever reason; maintenance, DDoS etc. should not cause a license error on your installation (unless you manually forced a remote licence check).

It might suggest a problem with your local licence file, so if you'd like us to investigate, please open a support ticket.