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Licence suddenly expired and www.WHMCS.com client area not accessible?


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I have woken this morning to find I cannot access my whmcs as it say my licence has expired which it should not have. More to the point I cannot access http://www.whmcs.com client area... says database connection error? So i'd say it has more to do with that which seems strange and also a high vulnerability i.e. if there is a problem with whmcs.com then everyones license goes ta ta?


Please update asap




- - - Updated - - -


wait on there we go... all's back up.


still a concern that if there is a problem with whmcs.com that everyones license goes offline?

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Before WHMCS was hacked and they had everything on one single server, which caused everyones licenses to eventually become invalid.


They have since improved (I hope anyway) and I assume they have separated everything, they have even taken a significant investment from cPanel.


So assuming there was an issue with WHMCS.com licenses shouldn't be effected - that is assuming they learnt from their previous mistakes (Which I assume someone will confirm).


Edit: Here is that confirmation:


Edited by Alex - Arvixe
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  • WHMCS Support Manager


Any unavailability of our licensing servers for whatever reason; maintenance, DDoS etc. should not cause a license error on your installation (unless you manually forced a remote licence check).

It might suggest a problem with your local licence file, so if you'd like us to investigate, please open a support ticket.

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