m107 Posted July 24, 2013 Share Posted July 24, 2013 I have upgraded from 5.2.5 to 5.2.65 but it shows 5.3 and also says an update is available! Whats going on again? Once again upgrade issue started? Couple of month I experienced many problem after the upgrade, hope this wont happen again! 0 Quote Link to comment Share on other sites More sharing options...
latitude22 Posted July 24, 2013 Share Posted July 24, 2013 Same here. 0 Quote Link to comment Share on other sites More sharing options...
EricJamesStone Posted July 24, 2013 Share Posted July 24, 2013 Same here. Also, in the tickets view, selecting "Active" now shows no tickets. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted July 24, 2013 Share Posted July 24, 2013 Howdy, Could you please submit a ticket at https://www.whmcs.com/get-support & provide your ticket ID? 0 Quote Link to comment Share on other sites More sharing options...
latitude22 Posted July 24, 2013 Share Posted July 24, 2013 mine is: URQ-299997 0 Quote Link to comment Share on other sites More sharing options...
Si Posted July 24, 2013 Share Posted July 24, 2013 Should we hold off upgrading? 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted July 24, 2013 Share Posted July 24, 2013 Hi All, I have successfully updated from v5.2.5 to v5.2.6. Also it shows correctly the latest version as v5.2.6 even if I click Check for updates. All fine, no issues. 0 Quote Link to comment Share on other sites More sharing options...
latitude22 Posted July 24, 2013 Share Posted July 24, 2013 http://blog.whmcs.com/?t=76327 0 Quote Link to comment Share on other sites More sharing options...
latitude22 Posted July 24, 2013 Share Posted July 24, 2013 Everything is working for me now. 0 Quote Link to comment Share on other sites More sharing options...
m107 Posted July 25, 2013 Author Share Posted July 25, 2013 I submitted ticket and provided needed information, no reply after 15 hours! Do you guys understand we are running business here?! Why each time we face such silly support after upgrade?!!!! 0 Quote Link to comment Share on other sites More sharing options...
hostEONS Posted July 25, 2013 Share Posted July 25, 2013 I submitted ticket and provided needed information, no reply after 15 hours! Do you guys understand we are running business here?! Why each time we face such silly support after upgrade?!!!! Also check my ticket Ticket #HFK-480871 now my clients are not able to place any new orders as on checkout it just shows a blank white page, it was working file before the upgrade 0 Quote Link to comment Share on other sites More sharing options...
m107 Posted July 26, 2013 Author Share Posted July 26, 2013 (edited) Still no reply from support ! Edited July 26, 2013 by m107 0 Quote Link to comment Share on other sites More sharing options...
mikepop Posted July 26, 2013 Share Posted July 26, 2013 No reply also here, maybe it's cause we are waiting ONLY 3 HOURS NOW FOR AN ANSWER to #AOW-718923, maybe on Monday? Matt, you use to understand customers point of view. Your answer regarding support reply times and patch issues are simply ridiculous when bug tickets are not even replied and people are complaining about tickets not replied opened two days ago. 0 Quote Link to comment Share on other sites More sharing options...
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