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When we will get a beta build?


Bubka3

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Hello Bubka,

 

WHMCS v5.3 will be made available once it's vetted for public consumption. We've with drawn the release solely to perform more QA testing, and identify issues both noticeable, and potential. I appreciate your patience while we continue to work towards a more stable beta release.

 

Thanks!

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  • 3 weeks later...

Chris, that is great but 2 months ago you (I think it was you, unless it was someone else from the WHMCS team but that is the same thing) said "will be given to you to test it by the end of the next week".

Delaying it for a week is understandable (but not always OK), but delaying it for 2 months is... bleah.

 

--EDIT--

Found the original thread

It is tentatively scheduled for the up coming week.[/b]

That is from 05 June, over a month and a half ago.

Edited by ljesh
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Chris, that is great but 2 months ago you (I think it was you, unless it was someone else from the WHMCS team but that is the same thing) said "will be given to you to test it by the end of the next week".

Delaying it for a week is understandable (but not always OK), but delaying it for 2 months is... bleah.

 

--EDIT--

Found the original thread

 

That is from 05 June, over a month and a half ago.

 

Correct. However due to decisions to make some major changes, it has been extended. We appreciate everyone signing up for the beta group.

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What are the "major changes" WHMCS is doing? Does this mean this release will contain more features or are you going to keep this as just a big-fix release?

 

This is still a maintenance release to resolve issues. We're ultimately looking for both bug reports and logic issues to resolve & improve upon.

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Chris, that is great but 2 months ago you (I think it was you, unless it was someone else from the WHMCS team but that is the same thing) said "will be given to you to test it by the end of the next week".

Delaying it for a week is understandable (but not always OK), but delaying it for 2 months is... bleah.

 

--EDIT--

Found the original thread

 

That is from 05 June, over a month and a half ago.

 

and if they released an incomplete product or one that didn't work you'd complain about that. Like really WHMCS can't win either way!

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and if they released an incomplete product or one that didn't work you'd complain about that. Like really WHMCS can't win either way!

 

Well as they have started, they surely cannot win.

I didn't make them say they will publish the beta "next week" 2 months ago. It was their decision. They said it.

I didn't make them say they will publish new versions every 2 months. That also was their decision. They said it.

What they should do is

1. sit and think when they can deliver beta/final versions

2. give us that date and keep to it

This way they are continuing being not serious as they always were - no changes what so ever.

I personally do not care when we will get upgrades in beta or final form. But when they say "next week", the least I expect is next week the version to be delivered.

What, you think because they said "next week" but they lied and delivered the beta 2+ months after the firstly claimed date the software will be complete or bugless? Keep dreaming.

It was delayed, it will be incomplete (as always) and full of bugs (as always), I promise.

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Hold up here, ljesh. No one lied about anything, and I find your comment offensive. It also has no place in the Beta Testers group for future releases. Would you like to be removed from this group?

 

I await your prompt reply.

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No one lied about anything, and I find your comment offensive.

I am sorry you find it offensive, but I was offended first because WHMCS team cannot decide for years how (and when) they will develop this script.

Would you like to be removed from this group?

No, I never said or implied that. I simply showed my displeasure on how are thing developing. On how you say you will "publish new versions every 2 months" and then you don't do that, or that you will "publish the beta by the end of next week" and 2 months later that doesn't happen.

Now, if you want to remove me from the group or planet earth because I am your paying customer for 7 years, I am not happy on how things are going AND I say that publicly - that is one thing. But I never requested or implied that. WHMCS is a product for which some people regularly pay to be developed, and in a free world those same people reserve the right to evaluate how things are going. Unless the development team has problems being criticized.

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Well ljesh, you can't be offended first, that's not how this works. It's a Beta Testers group, to test unreleased software no one else has access to. It's not been released for you to test yet.

 

Your life and your business, continues. I think.

 

And, even if you could be offended, no one called you a liar or said you lied. You have no rights to call someone else, including the company that invited you to be a Beta Tester for unreleased software, liars. That's over the top and unwelcome.

 

Your license to use WHMCS software on your server has nothing to do with these forums. There is nothing anywhere in the license that says you can speak offensively on these forums.

 

Saying someone lied about an early beta software to a private test group release date, is not constructive criticism, its offensive.

 

Unless I decide otherwise by morning, I'm removing you from this Beta Testers group. There is no room here for this, its a Beta Testers group.

 

I can't speak directly to the issues in getting out a Beta version to this group yet, but I know this, when this Beta Testers group was decided on being put in place, many other items were being put in place as well. I've spoken directly with the Developers and can appreciate what they're doing and the path forward. In the meantime, no Beta Testing. Yet. It will come though, as sure as the sun will rise in the morning.

 

Chomping at the bit waiting, and complaining, and pushing, here in this Beta Testers group is nothing but annoying and offensive. And, there should be none of it here going forward. That's not the intention of this Beta Testers group.

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Infopro, knowing you from the cPanel forums the last thing I hope for from you is your understanding. I know you won't have it.

But, if someone else from the cPanel team can take a look at what happen and what is going on here, I think he/she will understand my (and other people that think like me, I am not alone in this) position.

What happen is this:

1. WHMCS needs beta testers. I, as always, try to be helpful and show my interest to help. WHMCS accepts my "application". Thank you for that.

2. WHMCS says the beta will be published "by the end of next week". 2 months ago (I can bet $100 that the beta version will not be published until 05 August - therefore I use the "2 months" time period freely).

3. People ask "when". They have the right to do so, don't get all upset. In the end, we didn't make you give us dates, you did that by your own free will. Now, since we are paying customers we expect nothing less then you to keep your given words. You (not you exactly, I mean the company, this in the end is not "Infopro's Forums - come here and have a drink) said:

a) every 2 month new version of the software

b) by the end of next week we will publish a beta for you cool guys to test

So it was your fault for promising something you in fact are not able to keep.

I (we) don't care when you'll publish a beta and when you'll need my work for free. I (we) don't care when you will upgrade WHMCS. But if you say you will do it at X date/timeframe, we expect you to keep that word.

 

I know that by morning you will remove me from the beta testers group (unfair thing to do and bad management) and you will probably delete my posts or this complete thread, so I took screenshot of this thread to keep me reminded how WHMCS (cPanel to be precise) instead of learning from their mistakes, made another mistake and punished those that speak loudly.

 

All of this could have been evaded if you kept your word and delivered the beta 2 months ago. Or at least didn't make such a claim. Beta will be published whenever it is ready. There we go.

Edited by ljesh
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Hello ljesh,

 

First off, I apologize that beta candidate is not available at this time. However as I stated from my earlier post, there was a decision made to make some major changes in the software that exponentially increased it's time to be delivered. Each hour of development time is quantified by code review & testing - this is something that's common in the software world. And while we did not meet the desired deadline, it's justified by the changes themselves.

 

Additionally, it was stated:

 

It is tentatively scheduled for the up coming week.

 

Which the adjective here is the most important part, meaning not definite.

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Infopro, knowing you from the cPanel forums the last thing I hope for from you is your understanding. I know you won't have it.

But, if someone else from the cPanel team can take a look at what happen and what is going on here, I think he/she will understand my (and other people that think like me, I am not alone in this) position.

What happen is this:

1. WHMCS needs beta testers. I, as always, try to be helpful and show my interest to help. WHMCS accepts my "application". Thank you for that.

2. WHMCS says the beta will be published "by the end of next week". 2 months ago (I can bet $100 that the beta version will not be published until 05 August - therefore I use the "2 months" time period freely).

3. People ask "when". They have the right to do so, don't get all upset. In the end, we didn't make you give us dates, you did that by your own free will. Now, since we are paying customers we expect nothing less then you to keep your given words. You (not you exactly, I mean the company, this in the end is not "Infopro's Forums - come here and have a drink) said:

a) every 2 month new version of the software

b) by the end of next week we will publish a beta for you cool guys to test

So it was your fault for promising something you in fact are not able to keep.

I (we) don't care when you'll publish a beta and when you'll need my work for free. I (we) don't care when you will upgrade WHMCS. But if you say you will do it at X date/timeframe, we expect you to keep that word.

 

I know that by morning you will remove me from the beta testers group (unfair thing to do and bad management) and you will probably delete my posts or this complete thread, so I took screenshot of this thread to keep me reminded how WHMCS (cPanel to be precise) instead of learning from their mistakes, made another mistake and punished those that speak loudly.

 

All of this could have been evaded if you kept your word and delivered the beta 2 months ago. Or at least didn't make such a claim. Beta will be published whenever it is ready. There we go.

 

No need for screenshots, I prefer not to delete anything if it's not needed. In this case, it's not needed. But I am moving this out of the beta Testers forum.

 

There is no justification, no matter how you try and put it, for your earlier comments. None.

 

This has nothing to do with anything else other than your earlier, offensive comment. There was no need for that comment and I won't look the other way just because a release of Beta software didn't get to you on time.

 

I gave you a few chances here in this thread to set it right, you choose not to.

 

 

This thread is toast.

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