north-hosts Posted May 12, 2013 Share Posted May 12, 2013 I submitted a ticket on the 9th as urgent and am still waiting for a reply!, I am being overcharged for my monthly WHMCS licence and was promised the first month half price by licencepal which has not been honoured by yourselves. Now I am left with paying more for my licence per month and support from yourselves which is poor to say the least, compared to licencepal who I had no issues with whatsoever. Paying more and bad support? how does that work out? my ticket id is: NVH-462465 Jon. Link to comment Share on other sites More sharing options...
easyhosting Posted May 12, 2013 Share Posted May 12, 2013 I submitted a ticket on the 9th as urgent and am still waiting for a reply!, I am being overcharged for my monthly WHMCS licence and was promised the first month half price by licencepal which has not been honoured by yourselves. Now I am left with paying more for my licence per month and support from yourselves which is poor to say the least, compared to licencepal who I had no issues with whatsoever. Paying more and bad support? how does that work out? my ticket id is: NVH-462465 Jon. did you use the promotional code to get the discount on the 1st invoice Link to comment Share on other sites More sharing options...
north-hosts Posted May 12, 2013 Author Share Posted May 12, 2013 I didnt get one, plus im being charged more than a standard branded licence, I was pretty happy the way it was and im peeved to Say the least that I need to resort to posting on here. Link to comment Share on other sites More sharing options...
ckh Posted May 12, 2013 Share Posted May 12, 2013 You are saying you are paying more than $15.95/month for the branded license? I'm not sure why WHMCS would honor discounts offered by a 3rd party. Link to comment Share on other sites More sharing options...
easyhosting Posted May 12, 2013 Share Posted May 12, 2013 I'm not sure why WHMCS would honor discounts offered by a 3rd party. read http://blog.whmcs.com/?t=70247 We have also provided all distributors with discount codes to smooth the transition. it was WHMCS who issued the discount codes Link to comment Share on other sites More sharing options...
WHMCS Chris Posted May 12, 2013 Share Posted May 12, 2013 Hello, I responded to your ticket. I do not believe this is an appropriate location to continue discussions on pricing, what a distributor may/may not have done, etc. I would prefer to continue via the ticket if you don't mind north-hosts. Thanks! Link to comment Share on other sites More sharing options...
bear Posted May 12, 2013 Share Posted May 12, 2013 I would prefer to continue via the ticket if you don't mind north-hosts. To that end: </thread> Link to comment Share on other sites More sharing options...
Recommended Posts