gohigher Posted January 28, 2013 Share Posted January 28, 2013 In Touch Go Higher Information Services, LLC, a provider of web application integration products and services, announced the release of In Touch, a software application to customize your outbound emails, invoices and quotes based on client groups. Features Easy to use interface based on Twitter Bootstrap WYSIWYG editor for customized header and footer of emails Mark the intended client group of non-customers for quotes for styling to be applied Legal information footer can be added to outbound emails Logo and address can be customized for invoices and quotes Customization based on client groups permitting for multiple companies / sub-companies to be implemented within the same WHMCS Only $35 Price includes the first year of support and upgrades. After the first year, the annual Support and Upgrade pack can be renewed at a cost of only $10 per year. LIMITED TIME OFFER For a limited time we are offering a $10 discount on the purchase price of In Touch with the use of promotion code: INTOUCH2013PROMO Promotion expires February 1, 2013. To purchase In Touch visit: https://client.gohigheris.com/cart.php?a=add&pid=40 For product information visit: https://www.gohigheris.com/products/more-extensions/in-touch 0 Quote Link to comment Share on other sites More sharing options...
webjive Posted February 8, 2013 Share Posted February 8, 2013 I can personally vouch for In Touch! We needed an addon that would allow our WHMCS installation to send different email headers and footers based on the client group. What this addon allowed us to do is start a NEW brand (sort of like another company), and brand all outgoing communications with proper headers and footers!! Just being able to have standard headers and footers on every communication is another big need this product fulfills! This is as close as your going to get to having WHMCS operate as a quasi multi-company system. While it would great to have separate URL's as well, I doubt that will happen until WHMCS decides to expand their licensing within the product so that you can have multiple licensing keys per URL (company) and modify the core to support this type of operation. We took the route of a single domain with multiple frontend templates so that our clients portal experience is fully branded as well. Most users will never notice a different URL, and our doc clearly states both brands are part of our single company so, we're not hiding anything. I can't say enough about the support either. We only found 1 real bug with extensive testing and it was fixed super fast. The guys at GoHiger are a top notch operation. 0 Quote Link to comment Share on other sites More sharing options...
ramf Posted February 22, 2013 Share Posted February 22, 2013 Sound great - will it also change the domain renew notice? I want to send different domain renew notice to each client groups... 0 Quote Link to comment Share on other sites More sharing options...
webjive Posted March 4, 2013 Share Posted March 4, 2013 ramf, it will change all header and footer information for all outbound communications for the set client group. 0 Quote Link to comment Share on other sites More sharing options...
9DollarDomains Posted June 3, 2013 Share Posted June 3, 2013 Hello. Is this now capable of assigning the correct Client Group automatically as the client signs up, or are the client's initial welcome emails all still wrong until after we manually ask the client what company URL they signed up at and manually set their client group, and only then have subsequent emails correct? 0 Quote Link to comment Share on other sites More sharing options...
gohigher Posted June 4, 2013 Author Share Posted June 4, 2013 That is a feature we are working on for 2.1... it is 'in progress'. 0 Quote Link to comment Share on other sites More sharing options...
Revolution Posted June 4, 2013 Share Posted June 4, 2013 There is also a bug in this addon in which we had to turn off for now. WHMCS confirmed it as well. When addon is enabled, any replies will show "\" backslashes on all client responses in their email. 0 Quote Link to comment Share on other sites More sharing options...
gohigher Posted June 4, 2013 Author Share Posted June 4, 2013 Thanks for the note - we had a couple of fixes to 2.0.7 that I just posted in 2.0.8 which includes the backslashing in the email. 0 Quote Link to comment Share on other sites More sharing options...
Revolution Posted June 4, 2013 Share Posted June 4, 2013 Great, Is this available to download already? 0 Quote Link to comment Share on other sites More sharing options...
Revolution Posted June 4, 2013 Share Posted June 4, 2013 Also one more thing to add in 2.0.8 is when reply by email from admin, the message is missing. But I see the backslashes are gone now. 0 Quote Link to comment Share on other sites More sharing options...
gohigher Posted June 4, 2013 Author Share Posted June 4, 2013 Thanks for the update - so to replicate, you mean when replying from outside of WHMCS by email to a support ticket the message gets removed entirely? Is it the message going to the client (ie the system sees the body of the message if you look at your ticket replies)? 0 Quote Link to comment Share on other sites More sharing options...
Revolution Posted June 4, 2013 Share Posted June 4, 2013 It shows up in WHMCS view but the reply on the client side email is blank 0 Quote Link to comment Share on other sites More sharing options...
gohigher Posted June 4, 2013 Author Share Posted June 4, 2013 Thanks - I'll take a look and get this resolved asap. 0 Quote Link to comment Share on other sites More sharing options...
Revolution Posted June 4, 2013 Share Posted June 4, 2013 Thanks. We look forward to using this 0 Quote Link to comment Share on other sites More sharing options...
9DollarDomains Posted June 9, 2013 Share Posted June 9, 2013 That is a feature we are working on for 2.1... it is 'in progress'.OK, thank you. Let me know as soon as this 'feature' is done, and I'll purchase this. Without this 'feature', I'm not sure this would even be a functional or useful application - since customer's initial signup wouldn't be assigned to the proper client group, and they would therefor receive the incorrect email invoices and welcome messages, wouldn't they? However, once it can assign them to the properly client group while they are signing up, then I'd love to get this - so let me know when it's completed and I'll gladly pay to have this installed. 0 Quote Link to comment Share on other sites More sharing options...
Revolution Posted July 14, 2013 Share Posted July 14, 2013 Thanks - I'll take a look and get this resolved asap. Any update on this? 0 Quote Link to comment Share on other sites More sharing options...
9DollarDomains Posted July 30, 2013 Share Posted July 30, 2013 Hello. Any update on this yet? I know it's only $35, but I'd be willing to pay $350 for a working solution. I have four installations and it's a royal PITA to administer four separate installations. 0 Quote Link to comment Share on other sites More sharing options...
Alex - Arvixe Posted July 30, 2013 Share Posted July 30, 2013 Hello. Any update on this yet? I know it's only $35, but I'd be willing to pay $350 for a working solution. I have four installations and it's a royal PITA to administer four separate installations. With that sort of budget I am sure you can get a proper solution at ModulesGarden or HostTheBest.com . 0 Quote Link to comment Share on other sites More sharing options...
mscholten Posted November 16, 2013 Share Posted November 16, 2013 Does this module change the from (email address/name) for outgoing mail? That is the last step we have to check before using this solution. 0 Quote Link to comment Share on other sites More sharing options...
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