lainard Posted August 16, 2007 Share Posted August 16, 2007 here i would like some advise best legal datacenter with good support i have been already with some datacenter and only dispointment what about you Guys 0 Quote Link to comment Share on other sites More sharing options...
webarama Posted August 17, 2007 Share Posted August 17, 2007 Hi lainard, Your question is not an easy one to answer. What do you mean by 'legal'? What do you mean by 'good support'? If you detail your requirements it makes it easier to know which segment you belong to. 0 Quote Link to comment Share on other sites More sharing options...
panaretos Posted August 22, 2007 Share Posted August 22, 2007 i am very satisfied with my datacenter i am a customer of this company since christmas(before starting my business) they have Excellent support , exellent prices(both for windows and linux) 0 Quote Link to comment Share on other sites More sharing options...
mrprez Posted August 23, 2007 Share Posted August 23, 2007 I use Servstra (3 servers) and LiquidWeb (1 server) and am very happy with both. John 0 Quote Link to comment Share on other sites More sharing options...
rykios Posted August 23, 2007 Share Posted August 23, 2007 As prices keep dropping there is no such thing as "good support" unless you pay extra for it either per case or SL agreement ( monthly fee ) Cant be cost effective and profitable for any DC to rent a box ( and whatever infrastructure comes with it ) for prices starting at 40 bucks a month AND offer true support at this price - plain math m8 Dont get disappointed. If you would rent a CoreDuo for $200 a month or a dual xeon for $600 a month , well in this case you should expect skilled technicians available to solve your problem for free within a few minutes , at true 24X7 basis. PS: Various different ( damn those modern marketing techniques lol ) SLA's available where i keep my servers, but i never pay for SL agreement , and i keep praying nothing bad happens , if it does i m ...prepared for hours delay in fixing and/or pay some good cash 0 Quote Link to comment Share on other sites More sharing options...
mrprez Posted August 23, 2007 Share Posted August 23, 2007 As prices keep dropping there is no such thing as "good support" unless you pay extra for it either per case or SL agreement ( monthly fee ) Cant be cost effective and profitable for any DC to rent a box ( and whatever infrastructure comes with it ) for prices starting at 40 bucks a month AND offer true support at this price - plain math m8 Dont get disappointed. If you would rent a CoreDuo for $200 a month or a dual xeon for $600 a month , well in this case you should expect skilled technicians available to solve your problem for free within a few minutes , at true 24X7 basis. PS: Various different ( damn those modern marketing techniques lol ) SLA's available where i keep my servers, but i never pay for SL agreement , and i keep praying nothing bad happens , if it does i m ...prepared for hours delay in fixing and/or pay some good cash I disagree completely with everything you've said here. Both companies I mention offer excellent support whether you have a $99 server or a $300 server. I get true 24/7 support and almost instant response to my support tickets. LW is even available via telephone should you need to talk to them. John 0 Quote Link to comment Share on other sites More sharing options...
trine Posted August 23, 2007 Share Posted August 23, 2007 nope, rykios makes a very valid point. Really, anything under or near $100 per month is *usually* unmanaged. So, be prepared to shell out additional cash if you need "remote hands" beyond the typical network and hardware. Some hosts do go the extra mile, but it is usually on a tech by tech basis, meaning one tech may help you with your unmanaged or semi-managed box, whilst others won't. If you're a novice, don't go fully unmanaged or hire someone while you learn. For anyone seeking a referral, you can PM me, but I don't think it's necessary that everyone starts touting or bashing each other's host. 0 Quote Link to comment Share on other sites More sharing options...
mrprez Posted August 23, 2007 Share Posted August 23, 2007 I still disagree. While you might find some $49 unmanaged servers as well as some that are more expensive than that, you can find and I have pointed you to a provider (Servstra) who provides excellent in-house (not 3rd party) technical support. You can't make a blanket statement like that as you are stereotyping all server providers. I'll bet you haven't even been to 5% of all server providers out there. I'm not bashing or touting anything. The OP asked for a recommendation and I gave him 2. 0 Quote Link to comment Share on other sites More sharing options...
CarlB Posted August 24, 2007 Share Posted August 24, 2007 Im with Servstra also - the first server i got with them was $99 and fully managed (i was a complete novice aswell so i took advantage of it being managed!) There a great company and very very helpful. 0 Quote Link to comment Share on other sites More sharing options...
trine Posted August 24, 2007 Share Posted August 24, 2007 I'll bet you haven't even been to 5% of all server providers out there. Ignorance is bliss, isn't it ... especially that it is coming from you I am not here to argue, but if you would do your research, you will see what I say is true in most cases. I also said *usually*, not always -- hence there are occasional exceptions. rykios made some very valid points, particularly with regards to cost. Cost structures and current market conditions require most DCs to operate with thin margins, especially on low-end server products. This definitely impacts service levels beyond net+hardware. Also, if you care to read through your host's (an LT reseller) web site and terms, you will see that it is not a fully managed server either but rather in some state of "partial managed" with their ManagedLite or ManagedPro, if and only if you have a panel. Why wouldn't they manage a plain vanilla unix box? That's my question... And, if you care to place an order with servstra.com since you posted their name, you will find that you can't even purchase anything, because they failed to pay their monthly MB license. Not very inspiring, is it. Anyway, enough said. My only advice for those still interested in this is check with the host if you have a managed box and what it includes. Get it in writing if this is a crucial business decision for you. @lainard ... As far as the original question, you should check out WHT forums and contact specific hosts with your questions. 0 Quote Link to comment Share on other sites More sharing options...
mrprez Posted August 24, 2007 Share Posted August 24, 2007 All 3 of the servers I have there are fully managed. I've been with them for years and anytime I need anything done, they take care of it. Yes, it looks like their license has expired. Sh*t happens, I'm sure they will take care of the issue. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted August 24, 2007 Share Posted August 24, 2007 I highly recommend LW as well, great people, prices, support, and product. 0 Quote Link to comment Share on other sites More sharing options...
Nordevco Posted September 30, 2007 Share Posted September 30, 2007 Another vote here for Liquidweb. They offer fast and professional support. I've been with them for 3+ years and couldn't be happier! 0 Quote Link to comment Share on other sites More sharing options...
ddh Posted December 11, 2007 Share Posted December 11, 2007 The Planet have been great since they merged with EV1 servers. Their support is relatively quick when compared to some of the smaller providers we use. With any DC, I would make you that you don't rely on them too much in emergencies e.g. Server crashes, etc. Have a backup plan in action so you don't disappoint your customers. 0 Quote Link to comment Share on other sites More sharing options...
Baja Posted December 11, 2007 Share Posted December 11, 2007 On a related note, I say, at least in the beginning, don't put all your eggs in one basket. This might be, an over time kind of thing (when you need another server), but you could give one a try then try another when your ready. You might find one stands out more then the others and then you can make a educated decision for yourself, based on your own experiences with each company. Also, some one mentioned a backup plan for issues larger then what your DC will immediately handle, that too seems pretty smart. 0 Quote Link to comment Share on other sites More sharing options...
danield Posted December 12, 2007 Share Posted December 12, 2007 The best place for Dedicated servers are ThePlanet and FDCservers. - Prilep 0 Quote Link to comment Share on other sites More sharing options...
genious Posted December 21, 2007 Share Posted December 21, 2007 FDCServers? come on dude! I used to have a dedicated server for almost 5 years now with them and it's a really a big *.. hope they changed from that time. For theplanet, they are good yeah. I used ev1 once. 0 Quote Link to comment Share on other sites More sharing options...
skyknight Posted January 6, 2008 Share Posted January 6, 2008 i'm with Soft Layer. I think they are good. 0 Quote Link to comment Share on other sites More sharing options...
wickshosting Posted January 14, 2008 Share Posted January 14, 2008 Also with SoftLayer. Ran into a few hardware issues, but they were always quick to fix. Support ticket replies range from 1 minute to 3 hours, average is probably 20 minutes (always quick to reply emergency tickets, with the exception of once [1 hr to get a manual reboot]). 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted January 15, 2008 Share Posted January 15, 2008 Im working with Theplanet... moved from Hostdime... and works great until now, even with limitated support, they answer fast. 0 Quote Link to comment Share on other sites More sharing options...
Nick Posted January 21, 2008 Share Posted January 21, 2008 Another vote for SoftLayer here. Used to be with The Planet, but decided to move when they handled some hardware problems badly. We've had hardware issues at SoftLayer but had them resolved before anything went seriously wrong (unlike TP). 0 Quote Link to comment Share on other sites More sharing options...
ghpk Posted January 22, 2008 Share Posted January 22, 2008 Softlyer is growing fast, iam also planing to get a server at SL soon, currently have 9 with theplanet. what i've read is SL is best for intel based cpus as issues with hardware on intel based CPU's are minimum, most of issues, i've read on forums, are from AMD users. Also their new DC seattle is rocking these days. 0 Quote Link to comment Share on other sites More sharing options...
JofleyUK Posted January 22, 2008 Share Posted January 22, 2008 Currently using Versaweb.com, by far the nicest guys to deal with. At least you can call them during office hours and get a Person who is willing to help and knows what they are talking about. No dissolusions that they are the cheapest in the world BUT they are deffo for me the best one by far. The datacentre is well managed, dedicated teams for linux or windows platforms. How many people when you actually phone them actually take time to help you secure your server and give advice on installing software and will actually talk you thru it on the phone if needed while your doing it. Not wanting to bum and blow about them but they have saves my ass a few times in the past. 0 Quote Link to comment Share on other sites More sharing options...
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