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wickshosting

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  1. Thanks! Didn't realize the admin section had templates.
  2. Is there any way to hide income on the home page? I often log into WHMCS when others are around and prefer if they didn't see those income numbers in big large font. Thanks!
  3. I think it just goes to the main email address in General Configuration. It would be nice to have a way to have the pre-sales form generate a ticket.
  4. I'm not exactly sure, but I can tell you they are encrypted using the string set in your configuration file (I believe).
  5. I use Kall8 - it's great for those of us who just take a few calls. It's $2 / mo + $0.069 / min.
  6. Also with SoftLayer. Ran into a few hardware issues, but they were always quick to fix. Support ticket replies range from 1 minute to 3 hours, average is probably 20 minutes (always quick to reply emergency tickets, with the exception of once [1 hr to get a manual reboot]).
  7. Thanks for the tip, restarting the MySQL service seems to have fixed the issue.
  8. Hello, We changed our system time today since it was incorrect. It is now correctly set with the right GMT offset, however everytime someone opens a ticket / we reply to a ticket the time is one hour ahead of the server time. This is causing WHMCS to show that the last reply is -1 hours ago. What can we do to resolve this issue? Thanks!
  9. Is the admin area working (just trying to find out if maybe it's a database connection issue)?
  10. This upgrade looks great and I'm very happy to know that register globals is no longer a requirement!
  11. International customers like to pay in $US, so that's why we charge in it. I think we're going to end up going with Internet Secure - just waiting on the paperwork to go through.
  12. One of the Plesk employees had posted a PDF "roadmap" for Plesk 9.0 on the SWSoft forums...not sure of the exact URL though.
  13. Well I don't think it's possible at all (please correct me if I'm wrong). Plesk 9.0 is supposed to be out Q4 with hierarchical reseller support though.
  14. Thanks, that's good to hear. The only downfall is that there isn't any second-level reseller support (ie a reseller being able to add a reseller which could add domains), but that's a Plesk issue and not a WHMCS one.
  15. I noticed in v3.2 there is now a Plesk Reseller option. How does this new integration work? Does it just create domains under the one client account (and these resellers are not able to create resellers)? Thanks!
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