bear Posted December 10, 2012 Share Posted December 10, 2012 When I asked about the recent patch for Paypal for a 5.0.3 installation (since it mentions 5.1 and 4.5 only): I've now received two versions of how to remedy this for version 5.0.3. Carl: "If you are running 5.0.3 please apply the 5.1 patch, but do not upload the dbconnect.php file as this is not required." Don: "Yes this version is indeed still effected, you can simply upload the 4.5 patch however do not upload the dbconnect.php file." Be nice to know which is correct, and have the support responders knowing the correct answer (which I still don't know with any certainty)? In addition, the file link mentioned by Don was named 452, yet the file it downloads is named 453. Probably good to have those agreeing, to prevent misunderstandings. One final note, about patches being rolled into downloads. Used to be as a patch was created it was immediately rolled into the latest version, so there was no chance of not being fully up to date if you grabbed that to install/upgrade. It's my understanding that now (according to John) that they're not automatically added to the latest download since that would require changing the version number, so they weren't doing so. I may have misunderstood, or possibly that's changed since, but that really should be happening in my opinion. Be foolish to risk installations for lack of wanting to increment a number and patch the latest download. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS JamesX Posted December 10, 2012 Share Posted December 10, 2012 I can't really answer your first question as I'm not running anything with v5.0.3, but will say that I agree about the versioning though. I've always found it quite annoying and rather odd that users need to either know to search the forums and/or contact support for each individual patch that may be released in order to get the file(s). That's, uh, ya... Patches are all well and good, but they should either be available for download from within the client area as with the primary download and/or a new version (minor/major version number increase, depending upon the patch) released that includes the changes. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted December 10, 2012 Share Posted December 10, 2012 One final note, about patches being rolled into downloads. Used to be as a patch was created it was immediately rolled into the latest version, so there was no chance of not being fully up to date if you grabbed that to install/upgrade. It's my understanding that now (according to John) that they're not automatically added to the latest download since that would require changing the version number, so they weren't doing so. I may have misunderstood, or possibly that's changed since, but that really should be happening in my opinion. Be foolish to risk installations for lack of wanting to increment a number and patch the latest download. thats also my opinion as you dont want to spend money on the software, get the download, install it and then have to search through the forum or open support tickets to get patches that were released weeks before and have to install these. 0 Quote Link to comment Share on other sites More sharing options...
jparker Posted December 10, 2012 Share Posted December 10, 2012 The opinions given above sound logical to me. Can WHMCS provide a counter-argument? 0 Quote Link to comment Share on other sites More sharing options...
dougie Posted December 10, 2012 Share Posted December 10, 2012 One final note, about patches being rolled into downloads. Used to be as a patch was created it was immediately rolled into the latest version, so there was no chance of not being fully up to date if you grabbed that to install/upgrade. It's my understanding that now (according to John) that they're not automatically added to the latest download since that would require changing the version number, so they weren't doing so. I may have misunderstood, or possibly that's changed since, but that really should be happening in my opinion. Be foolish to risk installations for lack of wanting to increment a number and patch the latest download. I asked support last week if the version of 5.1.2 in the client area included all the latest patches and security releases and received the following response: 1) Does the current version of 5.1.2 include the 5.1.3 patch or do I have to upgrade and then apply the patch? "5.1.2 includes the patch." 2) Does the current version of 5.1.2 include the patches for known bugs or must I upgrade and then apply these? "Yes the download contains the fixes/patches" 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted December 10, 2012 Share Posted December 10, 2012 Hello, We're currently moving to a different handling of this where the following issues will be addressed: [1] Latest download will be the latest, containing any/all bug patches/fixes. [2] Version number will be incremented appropriately in maintenance releases [3] Users will have the ability to have these automatically applied, or opt-in as desired. I apologize for any confusion or frustrations you may have had - if you'd like, feel free to open a support ticket for an install file containing all available updates at the current benchmark. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted December 10, 2012 Author Share Posted December 10, 2012 That would be terrific, Chris, thank you. By automatically applied, are you saying it's going to be a push system like Cpanel (well, automated anyway, not really a push), or simply that there will be a way to opt out of various changes in some manner? As in; visit the download area, choose the patches/updates you want in the version to download, it creates/provides that and you grab it? Personally, if there were some way to get this to the point of cron based updating like CP, without tanking the installs customizations, that would quite frankly rock. Can't quite see how you'd be able to do that, but one can hope. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted December 10, 2012 WHMCS CEO Share Posted December 10, 2012 The patch is the same regardless of the version you use. So you can apply the files from either the V4.5.3 or 5.1.3 release to your V5.0.3 installation. And of course any security patches are always added to all of the available downloads in our client area so that was just a misunderstanding. It's only future bug fixes that aren't automatically added to previous releases. Matt 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted December 11, 2012 Share Posted December 11, 2012 I apologize for any confusion or frustrations you may have had - if you'd like, feel free to open a support ticket for an install file containing all available updates at the current benchmark. Can I take you up on this offer? I don't think what support will know what I mean if I opened one. 0 Quote Link to comment Share on other sites More sharing options...
ditto Posted December 11, 2012 Share Posted December 11, 2012 ...And of course any security patches are always added to all of the available downloads in our client area so that was just a misunderstanding. It's only future bug fixes that aren't automatically added to previous releases. And that is the reason I have not yet upgraded to the newest version, but still is running WHMCS 5.0.3. Because I know there is a lot of patches of bugs, and according to what I have been reading in these forums over the last months, there is still many bug fixes that is not available in the "V5.1 Patches" thread - so, I don't upgrade. I don't want to search the forums to find patches and/or contact support to get them after I have discovered them, then it is too late, and the damage is done. So I wait, and wait. Waiting for 5.1.4. Not happy about all this, not at all. 0 Quote Link to comment Share on other sites More sharing options...
Strother Posted December 11, 2012 Share Posted December 11, 2012 (edited) Hello, We're currently moving to a different handling of this where the following issues will be addressed: [1] Latest download will be the latest, containing any/all bug patches/fixes. [2] Version number will be incremented appropriately in maintenance releases [3] Users will have the ability to have these automatically applied, or opt-in as desired. I apologize for any confusion or frustrations you may have had - if you'd like, feel free to open a support ticket for an install file containing all available updates at the current benchmark. Chris, This is the second time it has been suggested that such a file is available (See http://forum.whmcs.com/showthread.php?52238-Too-Many-Issues-with-5-1-2/page6 ) Please see ticket 853327, which I opened based on the above forum post, only to be told that no such file exists. I have reopened that ticket to again request the file. If there is such a file, why is it not just made available through normal update channels? Edited December 11, 2012 by Strother 0 Quote Link to comment Share on other sites More sharing options...
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