snake Posted August 25, 2012 Share Posted August 25, 2012 we have just noticed today that a bunch of invoices WHMCS has created have duplicated items on them. i.e. customers has 1 x ACME widget on the invoice they have been billed for 2 In addition WHMCS has also created an empty invoice with no line items and a zero value. This has happened on multiple invoices for multiple customers and has resulted in customers being overcharged by hundreds or even thousands in some cases. I have opened a ticket with WHMCS, but I am not going to get any reply till next week now at the earliest, so hoping someone here may have a clue what is going on. were running v 5.0.3 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 28, 2012 WHMCS Support Manager Share Posted August 28, 2012 Hi, The place to start your troubleshooting would be http://docs.whmcs.com/Invoicing_Issues 0 Quote Link to comment Share on other sites More sharing options...
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