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How can i set email (products) to be sent after X days after its due date (not nenewed) ?

 

Thanks all.

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I have the same question. I have tried to set this up for suspension status and 25 days before next due date.

 

Suspension happens 2 days after due, and then I want this email to be sent 3 days after it was suspended.

 

It never sends any notices out.

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Hi,

The email marketer tool does not currently have the option to send emails after the Next Due Date.

This would normally be handled by the overdue payment reminders which you can customise under Setup > Email Templates and specify when they are sent under Setup > Automation Settings.

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