jin Posted June 20, 2012 Share Posted June 20, 2012 You have links to the marketplace right inside WHMCS yet when people come here to see if others have any issues with those products here at WHMCS the responses you receive are go see them, don't bring it here blah blah blah If we can't get the support we need for those products here, then remove the marketplace links from the admin backend and don't allow the products to be advertised here. I for one would like to see you implement a standards to get inside the marketplace, they must agree to provide support here and allow you to see the code to make sure it doesn't have anything in it that shouldn't be. 3rd party mod makers are building things based on WHMCS name then we are directed to their websites for support and possible spam, security risks, etc. etc. if it is in WHMCS, or advertised on WHMCS it should be certified for a cost and support should be in one common place here. WHMCSGold should have showed you the light on this. I for one, running multiple systems, don't want to run around to all these other websites for issues, but would like to support these builders. If you want more info on the A to Z let me know because this free ride at the users expense needs to stop. Link to comment Share on other sites More sharing options...
easyhosting Posted June 20, 2012 Share Posted June 20, 2012 3rd party mods are NOT endorsed by WHMCS. these are advertised here as these mods work with WHMCS, but support is provided by the MOD developers through their own support system as stated in your other thread do you expect newspapers to provide help if you have an issue with a advertisers product. if you were to advertise your hosting on lets say WHT or ebay, do you expect WHT or ebay to offer a support system for your advertised services. Link to comment Share on other sites More sharing options...
openmind Posted June 20, 2012 Share Posted June 20, 2012 There is a reason they are called 3rd party mods you know... Link to comment Share on other sites More sharing options...
easyhosting Posted June 20, 2012 Share Posted June 20, 2012 There is a reason they are called 3rd party mods you know... Hi Phil this is something the OP cant understand. he started this thread because of the replies he received from his other post http://forum.whmcs.com/showthread.php?48424-Client-area-home-page-%28Sparky-mod%29&p=227310#post227310 which he does not like Link to comment Share on other sites More sharing options...
openmind Posted June 20, 2012 Share Posted June 20, 2012 Yep I read through that in full and I still cannot think of a single reason why any 3rd party developer should expect their customers to use the WHMCS forums for support unless they had no site of their own in which case that's fair enough. Sparky though has been in this game for quite some time and provides a very good service through his own support system separate from WHMCS which is exactly the way it should be. Link to comment Share on other sites More sharing options...
easyhosting Posted June 20, 2012 Share Posted June 20, 2012 Yep I read through that in full and I still cannot think of a single reason why any 3rd party developer should expect their customers to use the WHMCS forums for support unless they had no site of their own in which case that's fair enough. Sparky though has been in this game for quite some time and provides a very good service through his own support system separate from WHMCS which is exactly the way it should be. true and even sparky has told the op to open a support ticket, but for some reason he thinks he does not need too as he in on WHMCS forum Link to comment Share on other sites More sharing options...
Strother Posted June 20, 2012 Share Posted June 20, 2012 The only conceivable reason for this guy to take the path he has chosen is that he does not have a license for the product he is trying to use. He has opened at least two threads with several posts, when all he has to do is open a ticket and get the issue solved. Link to comment Share on other sites More sharing options...
easyhosting Posted June 20, 2012 Share Posted June 20, 2012 The only conceivable reason for this guy to take the path he has chosen is that he does not have a license for the product he is trying to use. He has opened at least two threads with several posts, when all he has to do is open a ticket and get the issue solved. thats what i was thinking, as any issue i have had i with sparky mods i have just opened a ticket on his site and its been sorted within a few hours. and all the OP has done is spent 2 days opening 2 threads with several posts not accepting the fact to open a ticket with the developer and then trying to blame WHMCS for not standards for 3rd party mods Link to comment Share on other sites More sharing options...
Si Posted June 20, 2012 Share Posted June 20, 2012 You have links to the marketplace right inside WHMCS yet when people come here to see if others have any issues with those products here at WHMCS the responses you receive are go see them, don't bring it here blah blah blah If we can't get the support we need for those products here, then remove the marketplace links from the admin backend and don't allow the products to be advertised here. I for one would like to see you implement a standards to get inside the marketplace, they must agree to provide support here and allow you to see the code to make sure it doesn't have anything in it that shouldn't be. 3rd party mod makers are building things based on WHMCS name then we are directed to their websites for support and possible spam, security risks, etc. etc. if it is in WHMCS, or advertised on WHMCS it should be certified for a cost and support should be in one common place here. WHMCSGold should have showed you the light on this. I for one, running multiple systems, don't want to run around to all these other websites for issues, but would like to support these builders. If you want more info on the A to Z let me know because this free ride at the users expense needs to stop. what a total nonsense - sparky should ask you to provide your ftp login details so that he can investigate the issue further for you. Would you give those on a public forum or would you rather open a private support ticket. Sparky's mods = excellent work Sparky's support = excellent support You? = (this comes to mind) "Convince a man against his will, is of the same opinion still" You HAVE received support. More than one person has told you - OPEN A SUPPORT TICKET If you can't do that to help yourself, why would anyone else care or even bother to help you? Come here and raise the issue IF sparky is not providing support. Frankly, that's unlikely. You sir, are a nonsense. Link to comment Share on other sites More sharing options...
easyhosting Posted June 20, 2012 Share Posted June 20, 2012 (edited) I am now starting to think Strother has hit the nail on the head and that the OP has in fact a nulled copy of Sparkys Mod and is hoping someone on this forum will step up and help him as he does not have an account with sparky so cant open a ticket with him. I think the mods should merge the 2 tickets as basically they are about the same thing. Edited June 20, 2012 by easyhosting Link to comment Share on other sites More sharing options...
jin Posted July 9, 2012 Author Share Posted July 9, 2012 @easyhosting thanks for telling me what I was thinking although you are very wrong, but I would now like to tell you what I am thinking. Now you have sat here posting crap after crap in my threads to a user that has done nothing other than refused to do things "YOUR" way, it truly shows what type of person you are and any clients you have I feel sad for them, you are a piece of let's say work but you know what I am really thinking, and it shows. I no longer want to open tickets with 3rd party mod developers because all they reply with is "give me access" I don't want to give access to anyone other than WHMCS and now no longer give them access either unless it is very very much needed. The "reason" is because of what just happen with WHMCS, who is to say it won't happen again or happen elsewhere? After all like "YOU" said in your troll reply "NOT endorsed by WHMCS", and now we are at risk over there "seen or unseen risk" but I don't think you can comprehend unseen risk! That is "my" reason, you don't like it then mind your frigging trolling business and don't respond in my posts, because nothing but gibberish comes out of it. Go steal other peoples threads maybe they enjoy trolls. In regards to your news paper response, well lets see a newspaper would be like the front end, yet in my admin backend I have a section that these mods are listed in, so to answer your question, if a newspaper had this type of access to be in my face then yes I would 100% expect them to be certified or at the least to be to some sort of "trustable standards"! @Strother not that I feel I have to explain myself to you or anyone else because I don't and that is why I don't respond, but your ill conceivable reason is insulting, maybe you should open your mind a bit more no matter how difficult that might be! All of my WHMCS are licensed as well as the 3rd party addons before you slander someone know if it is true rather than letting small thinking get in the way! @openmind <-- LOL isn't that a contradiction! First off who said 3rd party users should expect support at WHMCS? In my post I said I was looking to others "USERS" whom might have the mod and had the issue so I can get multiple suggestions. And if no one had the issue it could have been worked out there for future users in case another ran into the issue. That thread was made in a forum that WHMCS provides just for that scenario. So hmmm wouldn't that mean that 3rd party users can expect 3rd party users to discuss 3rd party mods at WHMCS? You may now remove your foot from your mouth! Now I have to question, over the last year these forums have gone from supportive to down right aggressive, every post opened if the same old trolls can't offer their view point they in place post crap side tracking and stealing threads, slandering the OP, because of what "they" think should be the law. Maybe that's why they have so much time to do it, they don't have many customers to tend to. --------------------------------------------------- As for standards for 3rd party mod makers, no kidding they are 3rd party not blah blah blah with WHMCS that was the point to this thread, is to "suggest" "feedback" to WHMCS that they should start to create some standards. I find it hard to believe that any WHMCS user wouldn't find standards for 3rd party developers an unreasonable post, well except for those that have something to hide or are developers that know their mod wouldn't pass. So anyone reading you can see whom they are above, buyer beware! The mods are shown here yet they are also shown in the admin backend, if they don't measure up to some sort of trust level they shouldn't be listed there. For them to be in the admin section gives them added weight, and over the last year it has proven how developers come and go. As WHMCS grows it should be considered to give weight to developers whom are ready, willing and most of all ABLE to obtain a level of standards, otherwise let them find their customers just like everyone else. Link to comment Share on other sites More sharing options...
Si Posted July 9, 2012 Share Posted July 9, 2012 (@jin) who is this guy? lol (sad) Link to comment Share on other sites More sharing options...
ADz83 Posted July 10, 2012 Share Posted July 10, 2012 @ Jin Cry me a river. Link to comment Share on other sites More sharing options...
easyhosting Posted July 10, 2012 Share Posted July 10, 2012 Jin learn to read what i and other stated was to open a ticket as where does it state WHMCS forum is the support system for MOD developers. I never posted crap it was you who refused to take the advise of many senior forum members even the Mod developer himself. Link to comment Share on other sites More sharing options...
openmind Posted July 16, 2012 Share Posted July 16, 2012 @openmind <-- LOL isn't that a contradiction! First off who said 3rd party users should expect support at WHMCS? In my post I said I was looking to others "USERS" whom might have the mod and had the issue so I can get multiple suggestions. And if no one had the issue it could have been worked out there for future users in case another ran into the issue. That thread was made in a forum that WHMCS provides just for that scenario. So hmmm wouldn't that mean that 3rd party users can expect 3rd party users to discuss 3rd party mods at WHMCS? You may now remove your foot from your mouth! Gosh you're so right, what was I thinking?? Thank you for showing me the light... Link to comment Share on other sites More sharing options...
Strother Posted July 16, 2012 Share Posted July 16, 2012 @Strother not that I feel I have to explain myself to you or anyone else because I don't and that is why I don't respond, but your ill conceivable reason is insulting, maybe you should open your mind a bit more no matter how difficult that might be! All of my WHMCS are licensed as well as the 3rd party addons before you slander someone know if it is true rather than letting small thinking get in the way! What? You might find people more willing engage you if you spoke less gibberish. I ran your quote through google translator and still don't know what you are trying to say. Link to comment Share on other sites More sharing options...
WHMCS Mark Posted July 16, 2012 Share Posted July 16, 2012 Gone completely off topic - closed Link to comment Share on other sites More sharing options...
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