SoHoIT Posted June 7, 2012 Share Posted June 7, 2012 I can't browse to the blog or the website- and I haven't been able to for about 18 hours. what is going on now!! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted June 7, 2012 WHMCS CEO Share Posted June 7, 2012 Nothing as far as we're aware - both the blog and website are operating normally. What error are you seeing? Matt 0 Quote Link to comment Share on other sites More sharing options...
bear Posted June 7, 2012 Share Posted June 7, 2012 I can reach it fine. Have you tried checking to see if it's down for everyone or just you? http://www.isup.me 0 Quote Link to comment Share on other sites More sharing options...
SoHoIT Posted June 7, 2012 Author Share Posted June 7, 2012 The Blog has lots of broken images and is formatted exactly as it was during the recent breach -The WHMCS.com home page I can now view. - However, when I click on any of the link, including the rest pw link, I get a 'cannot display page' error. - I have tried thiss on 3 PC's in this location and on 1 PC in a different location. ?? 0 Quote Link to comment Share on other sites More sharing options...
Eric_MDL Posted June 7, 2012 Share Posted June 7, 2012 I'm experiencing the same thing as SoHoIT. 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted June 7, 2012 Share Posted June 7, 2012 I'm sure you have purged your browser cache ... right? 0 Quote Link to comment Share on other sites More sharing options...
SoHoIT Posted June 7, 2012 Author Share Posted June 7, 2012 I'm sure you have purged your browser cache ... right? Yep - and I've tried on IE8, IE9, Chrome and Safari. running on XP and Win7. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted June 7, 2012 Share Posted June 7, 2012 Main website not loading here either 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted June 7, 2012 Share Posted June 7, 2012 I have had no issues and i have accessed the website many times during today 0 Quote Link to comment Share on other sites More sharing options...
SoHoIT Posted June 7, 2012 Author Share Posted June 7, 2012 I have had no issues and i have accessed the website many times during today Is it just affecting UK users? Transatlantic routing problem?? 0 Quote Link to comment Share on other sites More sharing options...
SoHoIT Posted June 7, 2012 Author Share Posted June 7, 2012 Just recieved a new password directly from WHCMS - was that geniunely sent from you guys Matt? 0 Quote Link to comment Share on other sites More sharing options...
REVOLUTIONS inc. Posted June 7, 2012 Share Posted June 7, 2012 i could visit the home page once, but could not reach the log-in page. i believe it is a cache or redundancy problem in the dns or both. 0 Quote Link to comment Share on other sites More sharing options...
Strother Posted June 7, 2012 Share Posted June 7, 2012 Works for me. 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted June 7, 2012 Share Posted June 7, 2012 We had issues lastnight with the site timing out, for stretches of 30 Mins on average 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted June 7, 2012 WHMCS CEO Share Posted June 7, 2012 Is it just affecting UK users? Transatlantic routing problem?? Most of our staff are UK based and it seems to be working fine here. Will get it checked but seems to be working fine for the majority. Matt 0 Quote Link to comment Share on other sites More sharing options...
Maison Posted June 7, 2012 Share Posted June 7, 2012 Most of our staff are UK based and it seems to be working fine here. Will get it checked but seems to be working fine for the majority. Matt Hello Matt Excuse me my expired my licence and I can not open the site some days here in Brazil, could activate it until I can open the site whmcs.com Product/Service: Monthly Lease No Branding Thanks Maison 0 Quote Link to comment Share on other sites More sharing options...
CavalloComm Posted June 7, 2012 Share Posted June 7, 2012 Maybe it was the issue with the Facebook Like button that slowed down websites all over the place.. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted June 7, 2012 Share Posted June 7, 2012 Is it just affecting UK users? Transatlantic routing problem?? well i am in the UK and have not had any problems accessing WHMCS 0 Quote Link to comment Share on other sites More sharing options...
Patty Posted June 7, 2012 Share Posted June 7, 2012 No problem here either. Brazil. 0 Quote Link to comment Share on other sites More sharing options...
REVOLUTIONS inc. Posted June 7, 2012 Share Posted June 7, 2012 I now thinkit is a cookie error. i logged in from a laptop at a different location that has never visited whmcs.com before. without being logged in i could easily browse evry page but when i tried to login, and visit any page after that, it never loadded, just the litte blue circle. IE 9 windows 7 san francisco c.a. U.S.A. 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted June 7, 2012 Share Posted June 7, 2012 (edited) Not a cookie error. Matt, the tracert is stopping at the 5th hop into networklayer.com. I left the first few hops off here for my own security. It would seem networklayer.com has a down switch, router or firewall. 4 20 ms 23 ms 23 ms cr1.nsvtn.ip.att.net [12.123.129.54] 5 42 ms 29 ms 23 ms cr2.attga.ip.att.net [12.122.28.105] 6 19 ms 21 ms 18 ms attga04jt.ip.att.net [12.122.84.149] 7 69 ms 69 ms 55 ms 192.205.37.166 8 22 ms 22 ms 22 ms atx-edge-03.inet.qwest.net [205.171.21.50] 9 23 ms 23 ms 22 ms xe-1-0-1.bbr02.tl01.atl01.networklayer.com [65.114.53.222] 10 19 ms 19 ms 18 ms ae7.bbr01.tl01.atl01.networklayer.com [173.192.18.172] 11 34 ms 34 ms 34 ms ae13.bbr02.eq01.dal03.networklayer.com [173.192.18.134] 12 35 ms 34 ms 35 ms ae5.dar02.sr01.dal07.networklayer.com [173.192.18.181] 13 36 ms 34 ms 34 ms po2.fcr01.sr01.dal07.networklayer.com [50.22.118.133] 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. -Roger Edited June 7, 2012 by Roger 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted June 7, 2012 Share Posted June 7, 2012 this is what i get doing a tracert from my PC Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Terry>cd/ C:\>tracert whmcs.com Tracing route to whmcs.com [50.116.115.104] over a maximum of 30 hops: 1 90 ms 98 ms 98 ms O2wirelessbox.lan [192.168.1.254] 2 * * * Request timed out. 3 * 25 ms 24 ms 10.1.3.234 4 * * * Request timed out. 5 * 31 ms 31 ms 10.1.4.249 6 59 ms 57 ms 58 ms bbr02.lon01.networklayer.com [195.66.237.183] 7 104 ms 126 ms 103 ms ae1.bbr02.tl01.nyc01.networklayer.com [50.97.18. 204] 8 122 ms 121 ms * ae1.bbr01.eq01.chi01.networklayer.com [173.192.1 8.132] 9 144 ms 144 ms 144 ms ae20.bbr01.eq01.dal03.networklayer.com [173.192. 18.136] 10 146 ms 144 ms 144 ms ae5.dar01.sr01.dal07.networklayer.com [173.192.1 8.179] 11 146 ms 146 ms 146 ms po1.fcr01.sr01.dal07.networklayer.com [50.22.118 .131] 12 144 ms 144 ms 144 ms whmcs.whmcs.com [50.116.115.104] Trace complete. C:\> 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted June 7, 2012 Share Posted June 7, 2012 (edited) I'm hitting it now too but things are still weird. Can't log into account on main site. Edited June 7, 2012 by Roger add info 0 Quote Link to comment Share on other sites More sharing options...
TheHostingHeroes Posted June 7, 2012 Share Posted June 7, 2012 those of you who cant access whmcs.com maybe provide matt with your IP so he can check if your being blocked in their firewall/DOS block tools. 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted June 7, 2012 Share Posted June 7, 2012 it happened to me and staff last night and we are in 2 seperate states, prob a DNS server somewhere getting its ass kicked 0 Quote Link to comment Share on other sites More sharing options...
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