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How do I allow client to pay for hosting/domains early?


schwim

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Hi there everyone,

 

Version: 4.1.2

 

We get a lot of complaints about how long the clients receive the domain renewal notifications. Up till now, we assumed that they could renew early in their control panel but after two new complaints, we logged in as the client to find that although they get the notices, there's no way for them to pay for the domain early in our system. Looking through the admin panel, we also can't see a way to send them an invoice for the upcoming hosting and domain renewal.

 

Could someone let me know how I might change this? I'm sure it's a setting we're neglecting to modify, but I just can't find it.

 

Thanks for your time!

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  • WHMCS Support Manager

Hi,

Certainly:

http://docs.whmcs.com/Domains_Management#Domain_Renewals

http://docs.whmcs.com/Products_Management#Invoicing_Early

 

However I believe both these features were added in newer versions of WHMCS, so you'll need to upgrade to take advantage of them: http://docs.whmcs.com/Upgrading

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