Sunzila Posted May 20, 2012 Share Posted May 20, 2012 When I go to Utilities >> System >> Database Status (see image http://screencast.com/t/C21d4hDsLkqW) and click button "Download Database Backup", I am getting empty database backup. Please help me find the problem and fix it. 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted May 21, 2012 Share Posted May 21, 2012 That would suggest that something is preventing the database backup from being generated successfully. I would suggest checking that you have the following PHP settings set as follows max_execution_time to 300 or more memory_limit to 128M or more 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 21, 2012 WHMCS Support Manager Share Posted May 21, 2012 Hi, There's a maximum database size that can be backed up via WHMCS, you're not quite there yet, but in addition to increasing the php limits as above you can also reduce the database size via Utilities > System > System Cleanup. http://docs.whmcs.com/Backups#Limitations 0 Quote Link to comment Share on other sites More sharing options...
Sunzila Posted May 21, 2012 Author Share Posted May 21, 2012 Yes, you are right, I increased limits into php.ini and now it works well. thank you 0 Quote Link to comment Share on other sites More sharing options...
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