Anders Posted January 12, 2012 Share Posted January 12, 2012 Hi, guys i have this customer that i want add a new domain order on his exting account, but i dont know how. should i use Product None? or soemthign else? Warm regards Anders 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 13, 2012 Share Posted January 13, 2012 You are wanting to create an addon domain, yes? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted January 13, 2012 Share Posted January 13, 2012 yes, pick product none if there is no "product" being order, and select the right "action" for the domain part 0 Quote Link to comment Share on other sites More sharing options...
Anders Posted January 13, 2012 Author Share Posted January 13, 2012 hi othellotech, when i try to follow your instruction i get a white page with this text "Order not found... Exiting..." any ideas why? 0 Quote Link to comment Share on other sites More sharing options...
michelerocco Posted January 13, 2012 Share Posted January 13, 2012 i was sayng "it happen to me too" ... but ... after looked better i was wrong choosing the "right" action for the domain. On product you must set "none" if it's only a domain that you want add, but on domain action you have to choose "register" , if you choose none too you see the message "Order not found... Exiting..." . I think this appen as choosing both none you corectly not generate any order so order not found ... hope this may help 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 13, 2012 Share Posted January 13, 2012 guys i have this customer that i want add a new domain order on his exting account, but i dont know how. Here you go: http://docs.whmcs.com/Importing_Data#Manual_Domain_Only_Entry Manual Domain Only Entry To add a domain on it's own without a product, follow the steps below: 1. On the client summary page, click the "Add New Order" link in the Actions panel 2. The client will be preselected, so you should fill out the rest of the form - begin by choosing the payment gateway you want the client to pay with 3. Leave the Product/Service dropdown menu set at None 4. Leave the Billing Cycle dropdown menu set at Monthly 5. Enter the domain in the Domain text field and select Register as the Domain Registration Option (even though you aren't intending to register it today) 6. Choose the number of years you next want the client to be invoiced for at the time of renewal and tick any addons the user has for their domain 7. Ensure both tick boxes for sending an order confirmation and generating an invoice are unchecked so the user is not emailed about the order you are adding 8. Finally, set the Order Status dropdown to Active and then click the submit button to add the order to WHMCS 9. You will now been shown the order screen summarising the details of the order you just added 10. Now as the final step, you must go to the domain's information page to enter the correct next due and expiry dates aswell as selecting the registrar the domain is registered with if using one of the built in registrars. To do this, from the order screen, click on the link in the Type column of the items ordered - this will take you straight to the details screen. You have now finished adding your client. By following the steps above, your client will have not been notified that you've added them and will now be invoiced by WHMCS prior to the next due date for the items you have added to their account. 0 Quote Link to comment Share on other sites More sharing options...
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