geistschatten Posted December 19, 2011 Share Posted December 19, 2011 I believe I read this is the result of a hack that was patched with WHMCS 5.0.3 (which luckily I'm running). But I'm just wondering if I should be concerned and what the proper course of action would be? Delete ticket > ban IP > delete client? Would it be helpful to anyone to have the IP this came from? Should I be sending WHMCS the code for analysis or is it all the same code for the hacking attempts? 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted December 19, 2011 Share Posted December 19, 2011 We just delete them, the IPs are from all over the place so it's not really helpful and there's not much that can be done about it. As long as you're patched, ignore them. 0 Quote Link to comment Share on other sites More sharing options...
geistschatten Posted December 19, 2011 Author Share Posted December 19, 2011 Thanks, sounds good! Glad I've been keeping up with WHMCS patches/updates 0 Quote Link to comment Share on other sites More sharing options...
doongoan Posted December 20, 2011 Share Posted December 20, 2011 I have the same issue and the spam control doesn't work for some reason , I added "base64" to the banned phrases and subject , but yet still keep coming tickets with the same content .. any idea what could be happening ? 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted December 20, 2011 Share Posted December 20, 2011 The banned phrases and subjects will only work for email submitted requests and not form posts. So in this case they'd be ineffective. 0 Quote Link to comment Share on other sites More sharing options...
Pipey Posted January 2, 2012 Share Posted January 2, 2012 I believe I read this is the result of a hack that was patched with WHMCS 5.0.3 (which luckily I'm running). But I'm just wondering if I should be concerned and what the proper course of action would be? Delete ticket > ban IP > delete client? Would it be helpful to anyone to have the IP this came from? Should I be sending WHMCS the code for analysis or is it all the same code for the hacking attempts? I patched when told to, I upgraded to the latest version, and still I am getting these base64 spam tickets. Can WHMCS weigh in please? 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted January 2, 2012 Share Posted January 2, 2012 the patch wont stop you from getting them, only from them being able to work 0 Quote Link to comment Share on other sites More sharing options...
Pipey Posted January 2, 2012 Share Posted January 2, 2012 the patch wont stop you from getting them, only from them being able to work It is comforting to know but how do I prevent them? I have put in the appropriate spam filters, but to no avail. And if there is a way to limit ticket creation to registered customers, I cannot find it. Thanks 0 Quote Link to comment Share on other sites More sharing options...
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