gf_yeah Posted November 9, 2011 Share Posted November 9, 2011 the first time i make an order it says my oder is FRAUD RISK, by mixmind so i make an email to the support for how to make an order. than i recive an email to do a manual payment. so after doing a manual way to order and a manual payment by paypal i still not getting any repplies about my license order and payment i have done. please help me!! i already pay the service. please... what should i do??? 0 Quote Link to comment Share on other sites More sharing options...
gf_yeah Posted November 9, 2011 Author Share Posted November 9, 2011 please is there any whcms billing or support peopple around? help me! i already make sand email to the support and license again but still getting no reply. please help! 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted November 9, 2011 Share Posted November 9, 2011 I'm judging by the 2 minute gap between forum posts that you're not the most patient person? I'm sure they'll issue you the details, give them some time. 0 Quote Link to comment Share on other sites More sharing options...
gf_yeah Posted November 9, 2011 Author Share Posted November 9, 2011 i make this thread because i already wait for 1 hour after payment had been made... so how much time do it need for this issue? 0 Quote Link to comment Share on other sites More sharing options...
gf_yeah Posted November 9, 2011 Author Share Posted November 9, 2011 OWH AT LAST... after waitng for 1 hour, sorry btw if i look not to be a patient person... because i just feel really worry. and for all the peopple who help me thanks a lot. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted November 9, 2011 Share Posted November 9, 2011 1 hour really isn't a lot of time... Glad to hear they've sorted you out. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 10, 2011 WHMCS Support Manager Share Posted November 10, 2011 As our support page explains you should open a support ticket if you require a prompt response from a member of staff, especially regarding account issues such as these. We monitor the forums and contribute when appropriate but they are primarily for user to user support. 0 Quote Link to comment Share on other sites More sharing options...
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