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Run module create suddenly stopped working


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I have been using WHMCS for about 3 years on the same server. All of a sudden a few days ago the run module create just stopped working. It's connecting to WebsitePanel and has been fine up until now.


I am now getting the following error in my event logs


Faulting application php-cgi.exe, version, time stamp 0x493d79ac, faulting module ioncube_loader_win_5.2.dll, version, time stamp 0x468bf8ec, exception code 0xc0000005, fault offset 0x00005c88, process id 0x1898, application start time 0x01cc45c9450f9474.


Nothing has changed on this server, I haven't even logged into it for several months.


Any ideas?

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  • WHMCS Support Manager

Surely some updates must have been made to the server 'in several months'. Whilst I don't have experience with Windows servers directly there must surely be monthly updates as there are with *nix and home computers?


The error message suggests an issue with Ioncube, so it may be worth contacting their support.

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